Distinct texture
The mixed cone is heavier and more filling than usual soft serve, with several reviews describing a creamy or frozen texture.
Milky Ice
Al Wasl
Milky Ice is an ice cream shop in Al Wasl known for its tall Burj ice cream and dense, distinctive texture. Reviews point to chocolate fusion and vanilla-chocolate mixes as popular picks, with a small takeaway setup for a quick sweet stop.
Reputation Score
4.7
★★★★★
176 ratings
Source: Google Maps
The Good Stuff
Burj Shape
The tall Burj ice cream is the visual draw and can hold its shape longer than some ice creams, according to one customer.
Chocolate Fusion
Chocolate fusion is singled out as a particularly indulgent choice by customers who enjoy richer flavours.
Family Friendly
Children receive a small free toy with each kids’ purchase, while one reviewer found the employee patient with a messy two-year-old.
Outdoor Seating
Although the shop is small and takeaway-oriented, one review notes there is plenty of seating outside.
Fresh Made
A customer specifically reported that their dessert was made fresh to order.
Tips for a Better Visit
Choose Cone. Try the cone for the full tall-ice-cream experience; choose a cup if handling the height feels awkward.
Check Offers. Before visiting, check the shop’s Instagram for current promotions; one review says staff announced running offers there.
Bring Kids. A kids’ purchase comes with a small free toy, which may make the stop more appealing for families.
Expect Takeaway. Plan for a quick stop or outdoor seating rather than a spacious indoor visit, as the shop is very small.
Ask Texture. If texture matters to you, ask what to expect before ordering, since one review says different branches serve different textures.
Plan the visit
Practical details
Boxpark - Al Wasl Rd
Al Wasl, Dubai
| Mon | 12:00 PM – 12:00 AM |
| Tue | 12:00 PM – 12:00 AM |
| Wed | 12:00 PM – 12:00 AM |
| Thu | 12:00 PM – 12:00 AM |
| Fri | 12:00 PM – 12:00 AM |
| Sat | 12:00 PM – 12:00 AM |
| Sun | 12:00 PM – 12:00 AM |
Popular Mentions
Vanilla and chocolate mix
This mixed flavour is described as the bestseller in one review.
Flurries
Flurries were one of the items praised by a customer visiting the Global Village branch.
Kitkat
Kitkat is mentioned as a flavour customers enjoyed, though one review found the portion small for its price.
Common Concerns
Price Concerns
Some customers consider the ice cream expensive, including one who found a 19 AED KitKat portion too small for the price.
Texture Varies
Texture and taste are not completely consistent: one review found a frozen, ice-like vanilla-chocolate result rather than soft serve.
Cone Quality
One customer liked the ice cream but felt the cone quality needed improvement.
Order Mix-Up
A chocolate-side machine failure led to a wait in the car, a forgotten order and a refund; the ice cream received tasted watery.
Small Shop
The outlet itself is compact, so it may feel more like a takeaway stop than a place to settle indoors.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 19
milky ice
“Buy a milky ice worth AED 19 & a raffle coupon for AED 5 and enter the raffle draw”Google review · April 2023
DXB
LOCAL
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The Bottom Line
Milky Ice in Al Wasl is a quick-stop ice cream shop built around tall, photogenic servings and a noticeably denser style than standard soft serve. The Burj ice cream is the signature visual order, while the chocolate fusion and vanilla-and-chocolate mix are among the more clearly praised choices. Flurries also received a positive mention from a customer visiting the Global Village branch.
The texture is part of the appeal, but it is not entirely consistent. Some customers describe the ice cream as creamy, rich and filling; others find it closer to frozen ice, including one review that said it tasted like ice with vanilla and chocolate flavour. A customer also reported that one branch’s texture differed from another’s, so asking before ordering is sensible if you have a strong preference.
This is a small takeaway shop rather than a roomy indoor destination, although outdoor seating has been mentioned. Families may appreciate the small free toy included with each kids’ purchase. Prices divide opinion: one review records Kitkat ice cream at 19 AED and calls the portion too small, while other customers consider the cost fair or worthwhile.
Check Instagram for current offers before you go, and choose a cup if the tall cone feels difficult to manage.