New system
One applicant received a recognition certificate in under 30 days after using the new Certificate Recognition System.
Ministry Of Education
Al Twar
Ministry Of Education is a government office in Al Twar where visitors handle education-related services, including certificate equivalency and attestation. Reviews suggest the Certificate Recognition System and online application process can be straightforward when documents are complete, though follow-up may require patience.
Reputation Score
2.8
★★★☆☆
597 ratings
Source: Google Maps
The Good Stuff
Clearer website
A reviewer found the updated Ministry website easier to navigate, with less clutter than before.
Helpful staff
A Gate 2 staff member was praised for patiently assisting visitors and making a meaningful difference.
Free parking
The 2018 review reports free parking for Happiness Centre guests after notifying security at the Ministry gate.
Tips for a Better Visit
Prepare documents. Bring every document listed online, including embassy confirmation where required; incomplete files can mean another visit.
Apply online. Complete and pay for the application online before visiting; one reviewer said this made the counter visit faster.
Track closely. Check application status yourself and keep receipts, since reviewers reported closed applications and payment records not being reflected correctly.
Allow time. Do not plan around the stated 15–30-day window without a buffer; multiple applicants reported waits of several months.
Use parking. For the Happiness Centre, tell security at the Ministry entrance you are visiting the centre to access the reported free parking.
Plan the visit
Practical details
201 - ٢ Al Nahda St
Al Twar 5, Dubai
| Mon | 8:00 AM – 3:00 PM |
| Tue | 8:00 AM – 3:00 PM |
| Wed | 8:00 AM – 3:00 PM |
| Thu | 8:00 AM – 3:00 PM |
| Fri | 8:00 AM – 11:30 AM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
University Qualification Equivalency Request - Higher Education Outside the UAE
This is the online service applicants use to request equivalency for qualifications earned outside the UAE.
teacher licensing scheme
The teacher licensing scheme is mentioned by applicants seeking qualification authentication and licensing support.
Golden Visa approval
Golden Visa approval is another service mentioned in reviews, with one applicant reporting a wait of more than a month.
Common Concerns
Long delays
Equivalency applications are repeatedly described as taking months, with some reviewers reporting waits of one to two years.
Poor follow-up
Reviewers report unanswered emails, unreachable specialists and complaints closed without resolving the underlying case.
Repeated documents
Several applicants were asked for additional or previously submitted documents, sometimes after long waits.
Inconsistent guidance
Applicants describe contradictory information from call-centre agents and changing document requirements.
Payment issues
One reviewer said the payment processor failed with four banks and eventually required an ADIB card.
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The Bottom Line
Ministry Of Education is a government office in Al Twar used for certificate equivalency, attestation and related education services. For people whose degrees were earned abroad, the main reason to deal with it is the equivalency or recognition application needed for study, licensing or employment. The newer Certificate Recognition System gets the most encouraging feedback.
One reviewer received a recognition certificate in less than 30 days and found the website much easier to navigate. Another said recent equivalency applications had become more sensible and transparent. There are also reviews about teacher licensing and Golden Visa-related services, although these experiences are less reassuring.
The big caution is timing. Many applicants describe months of waiting, repeated requests for documents already submitted and support tickets closed without a real resolution. One case took two years, while another involved more than 30 calls and five months of follow-up.
Emails may go unanswered, and call-centre staff may not be able to connect you with an equivalency specialist. Bring every document listed online, including authentication or embassy letters where requested, and keep payment receipts and application IDs. Applying and paying online before visiting may speed up the counter stage; a review also reports free parking for Happiness Centre guests after informing security.