Online convenience
The MOFA app can arrange document collection and next-day return through a courier service.
Ministry of Foreign Affairs - Dubai
Umm Hurair
Ministry of Foreign Affairs - Dubai is a government office in Umm Hurair known mainly for document and certificate attestation. Reviews indicate that attestation is now handled through the MOFA online portal or app, with courier collection and return rather than direct walk-in service.
Reputation Score
4.2
★★★★☆
511 ratings
Source: Google Maps
The Good Stuff
Fast handling
When the process works smoothly, customers report same-day or very quick document turnaround.
Clear process
Using UAE Pass, applicants can submit a request online, pay, hand documents to the courier and receive them at home.
Helpful staff
One professional visitor described the facility as well organised, with courteous staff and timely handling.
Quick refunds
A failed attestation was reportedly refunded quickly, with instructions for correcting and resubmitting the documents.
Tips for a Better Visit
Apply online. Do not travel to the office for attestation; submit through the MOFA portal or app, or use an authorised Amer, Tasheel or typing centre.
Check attestations. Before applying, confirm the document has the required attestation from its issuing-country authority and the UAE embassy there.
Prepare pickup. Have the original document ready when the courier arrives; a missed pickup can push collection to the next day.
Bring ID. Keep your Emirates ID available for both document collection and delivery, as the courier may request it.
Allow time. For historical in-person visits, arriving around 10am was associated with shorter waits than arriving at 1pm.
Verify documents. Check whether a certificate and transcript count as separate documents and complete every prior attestation step to avoid rejection.
Plan the visit
Practical details
Consulate Area - 167 Khalid Bin Al Waleed Rd
Umm Hurair First - Umm Hurair 1, Dubai
| Mon | 8:00 AM – 3:30 PM |
| Tue | 8:00 AM – 3:30 PM |
| Wed | 8:00 AM – 3:30 PM |
| Thu | 8:00 AM – 3:30 PM |
| Fri | 7:30 AM – 11:30 AM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
No walk-ins
Visitors have been turned away at the office and redirected to the online portal or authorised typing centres.
Limited support
Several customers struggled to reach someone who could explain requirements or resolve online application problems.
Payment failures
An applicant reported that three UK-issued international cards failed, while the support response did not resolve the issue.
Delivery delays
Courier timing can fall short of expectations; one customer was still waiting well after a promised 3pm delivery.
Refund delays
Refund follow-up has been a serious issue for some customers, including one who waited a year without resolution.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
260AED
One day service
“Cost is 260AED for One day service, Normal (3-5days) i guess nearly 180AED”Google review · December 2023
165 AED
educational certificate attestation
“165 AED for educational certificate attestation (cash)”Google review · May 2022
150dhs
attestation
“Documents belonging to individuals for attestation are charged 150dhs”Google review · January 2024
DXB
LOCAL
LOCAL
The Bottom Line
For certificate attestation and other official document requirements, start online rather than by travelling to the Ministry of Foreign Affairs - Dubai in Umm Hurair. Recent reviews say the MOFA portal or app is the route for submitting documents, paying, arranging courier pickup and receiving the attested originals back. One applicant using Zajel reported next-day delivery, while another received a degree at home on the same day after paying urgent courier fees.
The online process can be straightforward with UAE Pass: submit the request, pay, hand over the original to the courier and wait for delivery. It is not entirely trouble-free, though. Customers describe failed international-card payments, unclear guidance, delayed deliveries and difficulty contacting support.
Refund experiences range from a full, quick refund to complaints about waiting months or a year. Before applying, make sure the document has already been attested by the relevant authority in the issuing country and by the UAE embassy there. Keep your Emirates ID ready for pickup and delivery, and have the original document prepared so a missed collection does not create another day’s delay.
Older reviews praise very fast counter service, but those accounts predate the current no-walk-in arrangement, so do not rely on visiting the office directly.