Equivalency support
Visitors describe the certificate equivalency process as smooth when staff guide them through the required steps.
Ministry of Higher Education and Scientific Research - Dubai
Dubai Academic City
This government office in Dubai Academic City helps with higher-education paperwork, including certificate recognition and degree equivalency. Reviews also mention support with university certificate attestation and questions about the Graduate golden visa process, with staff often helping visitors resolve application issues.
Reputation Score
4.2
★★★★☆
121 ratings
Source: Google Maps
The Good Stuff
Issue resolution
Several reviews describe staff investigating verification or application problems and helping resolve them efficiently.
Chat support
One applicant received prompt, clear answers through chat and completed an equivalency application ahead of the expected timeline.
Organized office
The office is described as organized, with supportive reception and guidance for visitors.
Certificate attestation
A visitor reported completing attestation quickly, making this a useful stop for document-related queries.
Visa guidance
Visitors asking about the Graduate golden visa process found the staff helpful and knowledgeable.
Tips for a Better Visit
Ask specifics. If you visit with a technical question, ask for case-specific details rather than general website information.
Bring reference. For an outside-country recognition application, keep the VFS or DataFlow application number available when asking for help.
Allow lead time. Build in extra time for third-party verification: one applicant said the DataFlow stage took around four weeks.
Plan parking. Allow time to look for parking before your appointment, since one visitor found it difficult to find a space.
Use chat. For straightforward questions, try chat support; one applicant found the answers prompt and clear there.
Plan the visit
Practical details
Al Rowaiyah First - Academic City - Dubai
Al Rowaiyah First - Academic City, Dubai
| Mon | 7:30 AM – 3:30 PM |
| Tue | 7:30 AM – 3:30 PM |
| Wed | 7:30 AM – 3:30 PM |
| Thu | 7:30 AM – 3:30 PM |
| Fri | 7:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Processing delays
Some applicants reported recognition or verification delays lasting weeks or months.
Limited detail
A visitor received general information but not the specific answers they came to ask for.
Parking difficulty
Parking was reported to be difficult to find near the office.
Phone problems
One reviewer said repeated calls were disconnected, making telephone support difficult to reach.
Slow updates
A qualification-equivalency applicant said email and app contacts produced no update after about three months.
DXB
LOCAL
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The Bottom Line
The Ministry of Higher Education and Scientific Research is a government office in Dubai Academic City focused on higher-education services. Reviews most often concern certificate recognition and degree equivalency, including applications submitted through VFS Global or DataFlow. Visitors also come for university certificate attestation and guidance on the Graduate golden visa process.
The strongest pattern is hands-on assistance. Reviewers describe staff guiding them through equivalency steps, answering questions through chat support, and resolving verification or application problems. One applicant said an equivalency request was completed ahead of the expected timeline; another reported getting an attestation done quickly.
The reception is also described as calm and the office as organized. The process is not consistently quick, however. Reviews mention delayed recognition applications, technical errors, pending requests and one case with no response after about three months.
A visitor also felt the answers were too general when specific technical details were needed. If your case involves VFS or DataFlow, bring your application number and allow time for verification; one review says the DataFlow stage took around four weeks. Parking may also require patience, and telephone support was reported to suffer from dropped calls.