Phone repairs
Customers describe fast, effective phone repairs, including an iPad fixed in minutes and a mobile screen repair that left the phone looking new.
Minutes
Downtown Dubai
Minutes is a repair and personalisation counter in Downtown Dubai, with services spanning watches, phones, leather goods and printing. Reviews particularly point to quick watch adjustments and phone repairs; customers also mention printing jobs and careful fixes for shoes and sunglasses.
Reputation Score
4.9
★★★★★
4,288 ratings
Source: Google Maps
The Good Stuff
Sunglasses fixes
A Louis Vuitton sunglasses screw was replaced in two minutes after the brand had quoted a two-month wait for the part.
Shoe adjustments
A customer with very narrow feet had heels repaired and extra holes added for a better fit, with the shoes described as looking store-new.
Flexible printing
The shop reprinted invitations and an A3 poster after the customer was unhappy with the first print quality.
Bag repairs
One customer reported a fast, affordable bag repair and highlighted the helpful service received during the job.
Clear pricing
For one iPhone charging issue, the team explained the price before repairing it and completed the fix within five minutes.
Tips for a Better Visit
Confirm prices. For printing, confirm the final per-photo or per-paper price in writing before sending files; one customer said the quoted amount later changed.
Allow waiting. Build in extra time for busy periods: one watch-battery customer noted that many people were waiting for other services.
Check repairs. Inspect a phone carefully before leaving and keep repair paperwork, since one customer reported camera damage and no documentation after a six-day hold.
Check photos. If you need passport photos, check the result and acceptance requirements before leaving; one review says the delivered photos were rejected.
Check leather. For branded belts, compare new holes with the original spacing before accepting the item, as one customer found the alignment visibly different.
Plan the visit
Practical details
Lower Ground Floor، Dubai Mall - near Waitrose
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
links from my watch
Customers mention quick watch-link removal, including a visit where several links were taken out in less than 20 seconds.
wedding documents
Printing customers mention wedding documents being completed quickly, with the results described as perfect.
Common Concerns
Phone damage
One customer said a back-glass repair damaged the camera button, left a camera stain and required four visits, including a six-day hold.
Key failures
A duplicate key failed twice, and the customer said a refund was refused after the unsuccessful replacements.
Passport photos
One customer reported a long wait and passport photos that were rejected, while also describing the service as overpriced.
Leather accuracy
A customer said extra belt holes did not match the original spacing and advised caution with high-end branded leather goods.
Price disputes
A photo-printing customer said the agreed 15 AED price changed after the photos were emailed, creating a billing disagreement.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
10 aed
each photo
“When I sent photos on email they changed their mind and said that I have to pay 10 aed for each photo (20 for each paper)”Google review · March 2026
DXB
LOCAL
LOCAL
The Bottom Line
Minutes is a repair and personalisation counter in Downtown Dubai, and the reviews show it handling small jobs particularly well. Customers mention watch-link removal, watch battery replacement, iPhone and iPad repairs, shoe adjustments, sunglasses fixes and printing. Several jobs were completed in minutes, including a watch adjustment reported to take less than 20 seconds and an iPhone charging issue fixed in five minutes.
The strongest pattern is convenience for time-sensitive repairs. A Louis Vuitton sunglasses screw was fitted in two minutes after the brand had quoted a two-month wait, while a customer with narrow feet had heels altered and extra holes added for a better fit. Printing also gets positive mentions, including invitations, an A3 poster and wedding documents.
There are important exceptions. Reviews report a failed key duplication twice, rejected passport photos, a belt with mismatched holes and a phone repair that allegedly caused camera damage and took six days. Printing prices also need careful confirmation: one customer said a quoted 15 AED per paper later became 10 AED per photo.
For valuable phones or high-end leather, inspect the finished work and clarify the price and handover timing before proceeding. Expect possible queues for popular services.