Phone expertise
A complex phone motherboard issue was diagnosed and repaired after other technicians could not resolve it.
Minutes
Dubai Hills Estate
Minutes is a repair and personalisation shop in Dubai Hills Estate, covering everything from phones and watches to bags and clothing. Reviews particularly point to quick phone screen repairs, careful engraving, and passport photos—even for young children.
Reputation Score
4.8
★★★★★
1,577 ratings
Source: Google Maps
The Good Stuff
Screen repairs
A phone screen replacement was completed quickly, leaving the device functioning properly and looking clean.
Engraving previews
For engraving, staff showed a design example first and arranged fast collection of the finished item.
Child photos
A passport photo for a three-year-old was handled patiently and calmly, with a quick, satisfactory result.
On-the-spot fixes
A broken bracelet was repaired on the spot and described as good as new.
Bag repairs
A Michael Kors bag strap was fixed quickly and efficiently.
Quick printing
Printing jobs have been completed quickly, with one customer also describing the service as good value.
Tips for a Better Visit
Check designs. For engraving, ask to see the design example and confirm it before the work starts.
Verify diagnosis. For phone or laptop work, get the fault and proposed repair clearly explained before approving parts or additional work.
Ask terms. If a discount or refund is discussed, confirm the terms before leaving the item with the shop.
Allow time. Some engraving jobs can be completed quickly, but confirm collection timing; one mug and lighter order was ready within 1.5 hours.
Child photos. For a young child’s passport photo, the reviews suggest the process can be handled patiently and efficiently.
Plan the visit
Practical details
LG Floor - near Taxi Drop
Hadaeq Sheikh Mohammed Bin Rashid, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 11:00 PM |
Popular Mentions
Watch engraving
Watch engraving is repeatedly described as smooth, accurate and efficiently handled, with customers receiving design checks before production.
watch straps
A customer combined phone screen-protector replacement with changing watch straps and said both were done quickly.
Common Concerns
Tailoring risk
Two reviews describe trousers or jeans being ruined during alterations, including a pair valued at 600 DHS.
Laptop repairs
A MacBook reportedly needed three battery changes before the original problem persisted, with no refund issued.
Device damage
One laptop arrived working apart from fan noise and reportedly would not start after cleaning, leading to further repair costs.
Mixed diagnostics
An iPhone customer said the initial diagnosis differed from another shop’s and led to a more expensive proposed repair.
Refund disputes
A customer said a promised maintenance discount was not delivered and described the pricing as manipulative.
DXB
LOCAL
LOCAL
The Bottom Line
Minutes in Dubai Hills Estate is a useful one-stop repair and personalisation counter. Customers come for mobile phone work, watch engraving, bag repairs, printing and passport photos. The strongest recent examples include a complex phone motherboard repair, a clean screen replacement and a broken bracelet fixed on the spot.
Engraving is a particular bright spot. 5 hours. The shop also handled a passport photo for a three-year-old with patience, which is helpful if you are visiting with a child.
There is a clear split in the repair feedback, though. Several customers were pleased with phone repairs, camera work, belts, bracelets and bag straps, while others reported repeated MacBook battery work, a laptop that would not start after cleaning, or an incorrect iPhone diagnosis. Ask what the fault is, what will be replaced and what happens if the repair does not solve it.
Tailoring deserves extra caution: reviews describe new jeans and 600 DHS trousers being damaged during alterations, alongside complaints about delayed refunds. Confirm alteration details and any refund or discount terms before handing over valuable clothing.