Quick Repairs
Watch and necklace repairs were completed perfectly in a very short time, according to one customer.
Minutes
Dubai Festival City
Minutes in Dubai Festival City is a repair and personal-services counter for practical fixes. Reviews highlight quick watch work, phone repairs and frame corrections, while the wider offering also covers printing, engraving, tailoring and other everyday services.
Reputation Score
4.7
★★★★★
728 ratings
Source: Google Maps
The Good Stuff
Phone Fixes
A phone screen replacement was paired with correcting a bent frame, handling more than a basic screen swap.
Technical Skills
A difficult MacBook Pro issue was fixed after another party reportedly said it could not be repaired.
Fast Printing
Customers report quick paper printing, including a request completed shortly before closing.
Photo Finishing
Photo printing includes careful cutting; one reviewer specifically praised the precision of the finished prints.
Special Engraving
The shop handled engraving on a special wallet after other shops had refused the job.
Bag Repairs
A customer received a reasonable quoted price for fixing a bag zipper.
Strap Adjustment
Reviews mention adjusting a smart watch strap to make it smaller at the Dubai Festival City Mall outlet.
Tips for a Better Visit
Check Privacy. Before fitting a protector, confirm whether it is a privacy model; one customer said this was not explained beforehand.
Check Prints. For large print jobs, check page order and double-sided alignment before leaving; one 135-page order was mixed up.
Inspect Quickly. Inspect a newly fitted protector soon after installation, especially if choosing the AED 89 model mentioned in a complaint.
Confirm Authenticity. For phone screens, ask exactly how “original” will be represented after installation and what the phone will recognise.
Take Receipt. Wait for and collect your receipt before leaving, since one customer reported a delay and left without it.
Plan the visit
Practical details
Dubai Festival City Mall - near Carrefour
Al Kheeran - Dubai Festival City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
phone and my watch
The outlet has handled phone and watch repairs together in a single visit.
OAK Unbreakable Glass Protector
This named protector was purchased at the outlet, though one customer reported rapid scratching and poor clarity.
iPhone 11 screen and back glass
Reviews mention replacing both the screen and back glass on an iPhone 11.
Common Concerns
Protector Disclosure
One customer said the screen protector was fitted without being told that it was not a privacy model.
Protector Quality
An AED 89 protector was reported to become visibly scratched and unclear within a few hours.
Printing Delay
A 135-page printing job reportedly involved a 90-minute wait and pages printed in the wrong order.
Receipt Delay
A customer left without taking the receipt after reporting a delay in receiving it.
Screen Wording
An iPhone 13 screen replacement led to confusion over whether the replacement was genuinely original.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 89
OAK Unbreakable Glass Protector
“I purchased an OAK Unbreakable Glass Protector yesterday for AED 89 from your Minutes store at Dubai Festival City Mall, but after just a few hours of use, it already looks extremely scratched and unclear”Google review · November 2025
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The Bottom Line
Minutes is a repair and personal-services counter in Dubai Festival City, with reviews that make watch and phone work the clearest reasons to consider it. Customers describe quick watch repairs, phone screen replacements, bent-frame corrections and difficult technical fixes, including an old MacBook Pro that another party had reportedly called unrepairable. It is also useful for jobs beyond electronics.
Reviews mention photo printing with careful cutting, engraving a special wallet, adjusting a smart watch strap and printing a son’s T-shirt. The business description adds shoe and bag repairs, key duplication, framing, tailoring and embroidery, so it can be a handy place for several small errands in one stop. Service is not uniformly smooth.
A 135-page print order reportedly took 90 minutes and came back out of order, while another customer left without collecting a delayed receipt. Screen protectors deserve extra checking: an AED 89 OAK Unbreakable Glass Protector was said to scratch badly within hours, and one reviewer was not told that a fitted protector was not private. Confirm the exact product and screen specification before approving the work, then inspect the result and paperwork before you go.