Fast Repairs
A water-damaged phone was repaired in only two hours, showing that some urgent mobile jobs can be completed quickly.
Minutes
Port Saeed
Minutes is a repair and personalised-services shop in Port Saeed, covering everything from phones and watches to shoes, bags, keys and alterations. Reviews make it worth considering for quick jobs such as a phone repair, watch adjustment or bag restoration, though pricing and workmanship need checking on some services.
Reputation Score
4.8
★★★★★
2,269 ratings
Source: Google Maps
The Good Stuff
Battery Service
A customer reported a fast, professional battery replacement that left their computer running like new.
Watch Work
Watch repairs and adjustments are often described as fast and thorough, including a same-time fix.
Bag Repairs
One customer said a bag repair was completed beautifully, while another had a tote-bag strap personalised with a name.
Remote Fixes
A Samsung remote that other retailers would only replace was repaired rather than discarded.
Alterations
A jacket-length alteration was reported as perfectly adjusted and clean, making the tailoring service useful for straightforward clothing changes.
Tips for a Better Visit
Confirm Glue. For branded shoes, confirm the exact adhesive with the technician before approving the repair, especially if rubber glue matters.
Check Prices. Ask for the total and a clear invoice before paying; one customer was quoted AED 35 for two batteries but charged AED 70.
Inspect First. Inspect phones, watches and other items at collection before leaving, since one customer noticed a watch scratch only later.
Keep Bills. Keep the receipt for products such as straps; a customer without a bill could not obtain an exchange or refund.
Clarify Scope. For bag work, confirm exactly what will be replaced and what you will be charged for before handing the item over.
Plan the visit
Practical details
Ground floor, City Centre - near P3 Entrance
Port Saeed - Deira, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Common Concerns
Glue Issues
A branded-shoe repair reportedly used Patex instead of the requested rubber adhesive and damaged the shoes after repeated promises.
Repair Damage
Reviews report a faulty replacement phone screen, a damaged laptop screen and a flip phone returned with damage around all four sides.
Unclear Pricing
Customers reported unexpectedly high charges for Mercedes-key batteries and six A3 prints, with prices not clearly explained beforehand.
Return Problems
A customer travelling from Hatta said an Apple strap was neither refunded nor exchanged without a bill, and follow-up email received no reply.
Work Mismatch
For one bag, a requested lock change was said to be impossible, yet sewing was done and the customer was charged for lock replacement.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
60 dirhams
six A3 papers
“I printed 6 A3 papers and it’s 60 dirhams ?? Why though? Like it’s not even the price of paper or ink, which you obviously made from only one customer each time in this case”Google review · April 2026
AED 35
two Mercedes key batteries
“I went in to buy batteries for my Mercedes key and was told it would be AED 35 for the two, so I agreed”Google review · April 2026
AED 70
Mercedes key batteries
“After paying, I realised I had been charged AED 70 just for the batteries, even though I installed them myself”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Minutes in Port Saeed is a broad repair counter with particularly useful options for everyday emergencies. Reviews mention phone and screen repairs, watch adjustments and battery work, bag repairs, tailoring and even Samsung remote repairs. One water-damaged phone was brought back in two hours, while a remote that other retailers would only replace was repaired for 20aed.
The customer experience can be excellent on straightforward jobs. Reviews describe fast watch work, a clean jacket alteration and a bag repair completed beautifully. Staff are also praised for explaining repairs clearly and handling small requests, such as adding a name to a tote-bag strap.
That said, the results are not consistently reassuring: customers reported a faulty mobile screen, damage to a laptop and flip phone, and a scratched watch that was not disclosed at collection. Check the price, invoice and exact scope before approving work. A customer said six A3 prints cost 60 dirhams, while another was charged AED 70 for two Mercedes-key batteries after expecting AED 35.
For branded shoes, confirm the adhesive being used; one review describes Patex damaging the shoes. Keep receipts for bought items, especially straps, and inspect repairs before leaving.