Onsite Repairs
A broken iPhone screen was replaced at home in 15 minutes, with same-day service reported.
Mr.Phone
Deira
Mr.Phone is a mobile phone repair shop serving iPhones, iPads, Samsung devices and other brands. Customers often use it for cracked-screen repairs, camera faults and other urgent fixes, with technicians sometimes repairing devices at home, hotels or offices rather than requiring a shop visit.
Reputation Score
4.5
★★★★★
112 ratings
Source: Google Maps
The Good Stuff
Door-to-Door
Pickup and delivery can save a trip across Dubai; one hotel collection was returned the next day.
Quick Turnaround
Several reviews describe repairs completed within hours, including a cracked-screen phone collected at 4pm and returned at 9pm.
Problem Solving
The shop repaired an iPhone XS Max restart problem after two other companies had called it non-repairable.
Clear Explanations
One technician explained the screen fault and the repair process in detail, helping the customer understand the work.
Reasonable Pricing
Customers repeatedly describe the pricing as reasonable, including for repairs that helped them avoid buying a replacement phone.
Tips for a Better Visit
Confirm Parts. Before approving a screen repair, confirm whether the replacement is genuine, OEM-grade or another specification.
Define Scope. List every problem you want repaired, including cosmetic damage, so the agreed work is clear before collection.
Use Pickup. Ask about pickup and delivery if reaching the shop is inconvenient; customers used it from homes, hotels and offices.
Get Timing. For urgent travel or late-hour repairs, confirm the appointment and promised return time in advance.
Test Display. If display quality matters for HDR or 4K video, test the repaired screen before accepting the phone.
Plan the visit
Practical details
Office No 304, 3rd Floor,Jamila Saeed Building Al khaleej Road Opp. Hotel, Hyatt Regency,
Al Murar, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 12:00 PM, 4:00 PM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | Closed |
Popular Mentions
iPhone display
Customers mention quick iPhone display replacement, with one review saying the new screen worked like the original.
Face ID
An iPhone 11 with a Face ID problem was collected and returned within six hours.
iPhone camera
Reviews describe urgent iPhone camera repairs completed on site, including one finished within 20 minutes.
Common Concerns
Part Quality
Some customers say replacement screens did not match the promised or original quality, especially for high-resolution video.
Repeat Damage
One review says replacement screens cracked again after a couple of weeks and no replacement was offered.
Repair Scope
A water-damaged phone was returned with its cracked back still unrepaired, leading to a dispute about what had been requested.
Missed Appointment
One customer reported a 48-hour email response, a missed appointment and difficulty reaching the team by phone.
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The Bottom Line
Phone is a mobile repair service used for cracked screens, camera faults, Face ID problems and more involved iPhone issues. The main draw is convenience: reviews describe technicians coming to homes, offices and hotels, while pickup-and-delivery can handle the repair without a shop trip. One iPhone screen was replaced at home in 15 minutes, and a camera repair was completed on site in 20 minutes.
Turnaround is often measured in hours rather than days. A cracked-screen phone collected at 4pm came back at 9pm, while an iPhone 11 with Face ID trouble was collected and returned within six hours. The shop also repaired an iPhone XS Max with repeated restart problems after two other companies had called it non-repairable.
Pricing is commonly described as reasonable, and several customers mention responsive communication and clear explanations from technicians. That said, screen quality is the main caution. Some reviewers felt replacements did not perform like the original, particularly with 4K HDR video, and another reported a screen cracking again after a few weeks without a replacement offer.
Before handing over your phone, confirm the exact repair scope, part grade and expected return time. For a cosmetic issue alongside functional damage, get both items written into the agreement.