Insurance repairs
Several customers describe accident repairs being completed efficiently through their insurers, with regular updates and cars returned on time.
MRS Auto Maintenance LLC
Al Garhoud
MRS Auto Maintenance LLC is a car repair and maintenance workshop in Al Garhoud, handling major and minor servicing as well as body painting. Reviews especially point to insurance-claim repairs, accident bodywork and clear progress updates, though experiences with timing and finish have not been consistent.
Reputation Score
4.4
★★★★☆
302 ratings
Source: Google Maps
The Good Stuff
Bodywork quality
Customers report strong results on denting, painting and accident bodywork, including one car described as looking brand new after repair.
Progress updates
Reviews repeatedly mention frequent updates about repair progress, scope and total costs, which can make an insurance job easier to follow.
Quick turnaround
Some customers received vehicles earlier than promised, including one delivery in three days after an estimate of four to five.
Reasonable pricing
One long-term customer described the garage as reasonably priced, while another found additional non-insurance work fairly priced.
Tips for a Better Visit
Photograph condition. Photograph the odometer and exterior before handover, then check for dust, marks and new damage when collecting the car.
Confirm approval. For insurance work, confirm which items have insurer approval before leaving the car, especially parts such as headlights.
Check deadlines. Ask for the expected completion date in writing and allow for possible delays, since one five-day estimate reportedly became more than two weeks.
Confirm extras. If you want work beyond the insurance report, agree the extra scope and price before authorising it.
Allow contact time. Phone and WhatsApp replies may be slow when the workshop is busy, so plan to discuss details in person if the job is complex.
Plan the visit
Practical details
4 3A Street - near Duty Free Ware House
Umm Ramool, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Common Concerns
Mixed finish
A customer reported paint bumps and a worse result after an attempted correction, despite showing a photo of the car's earlier condition.
Repair delay
One Range Rover repair was reportedly quoted at five days but took more than two weeks, with the customer also unhappy with the quality.
AC problem
A customer said the car's AC stopped working properly after an earlier repair and required another 400 AED gas refill elsewhere.
Vehicle handling
One reviewer noticed the car had been driven three kilometres and collected it dusty, with marks beside the driver's seat.
Communication issues
While many reviews praise communication, one customer described a rude exchange after two days waiting for a decision about an unapproved headlight repair.
DXB
LOCAL
LOCAL
The Bottom Line
MRS Auto Maintenance LLC in Al Garhoud handles major and minor car servicing, bodywork and painting, with insurance-claim repairs forming a clear part of the customer experience. Reviews mention accident repairs, denting and painting, including a Nissan Pathfinder returned promptly and a whole-car repaint described as budget friendly. The workshop’s own description also positions it for major car brands and says it uses equipment comparable to that found in authorised dealer workshops.
The strongest pattern is coordination. Customers describe regular updates on repair progress and costs, helpful handling of insurance paperwork and vehicles returned before the promised date. Additional work outside an insurance report has also been described as fairly priced.
For a claim, confirm exactly which parts are approved before handing over the vehicle, since one customer waited two days before learning a headlight would not be repaired. There are important cautions. Other reviewers reported a Range Rover taking over two weeks instead of five days, unresolved AC performance after a repair, paint bumps, dust and interior marks, and three kilometres added to the odometer.
Photograph the car and mileage at drop-off, agree the scope and deadline in writing, and inspect the vehicle carefully before accepting it. Communication can also be difficult by phone or WhatsApp when the team is busy.