Prompt Visits
Several reviews describe technicians arriving on time without customers needing repeated follow-ups.
MVP Appliances - Dubai Showroom
Al Quoz
MVP Appliances is an appliance showroom in Al Quoz supplying kitchen appliances from ELBA, ELICA, FOSTER, LIEBHERR and ALGOR. Reviews also highlight home installation and repair, including quick fixes for fridges, ovens and washing machines.
Reputation Score
4.4
★★★★☆
479 ratings
Source: Google Maps
The Good Stuff
Clear Explanations
Technicians are often praised for explaining diagnoses, repairs and next steps clearly.
Fast Repairs
One fridge repair was completed in less than 10 minutes, according to a customer review.
Online Ordering
A customer sent a photo on WhatsApp, received a replacement purchase link, and had delivery and installation within days.
Neat Installation
Chimney fitting was described as professional, clearly explained and cleanly finished.
Older Appliances
A 15-year-old ELBA stove was serviced successfully, restoring full flame capacity on two burners.
Tips for a Better Visit
Check Inclusions. Confirm in writing whether the hood includes its chimney; one customer said the website description did not match the delivered item.
Set Timelines. Before handing over an appliance, ask for the repair scope, parts required and a firm completion timeline.
Track Follow-Up. Keep your own record of calls and promised visits, as some customers say they had to repeatedly chase updates.
Check Replacements. If a repair becomes a replacement, verify the model, size and features before accepting it; one reported replacement was downgraded.
Use WhatsApp. For replacement parts, sending a photo through WhatsApp may allow the purchase and installation process to be handled online.
Plan the visit
Practical details
No 1 - 11 B Street
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:30 AM – 6:00 PM |
| Tue | 8:30 AM – 6:00 PM |
| Wed | 8:30 AM – 6:00 PM |
| Thu | 8:30 AM – 6:00 PM |
| Fri | 8:30 AM – 6:00 PM |
| Sat | 8:30 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Kitchen hood
Kitchen hood repair is one of the home-service jobs mentioned in the reviews.
Fridge and freezer
The business is mentioned for installing fridge and freezer appliances in a short period.
Pizza oven installation
Customers mention pizza-oven installation, including a professional finish and clear setup work.
Elica extractor
One review discusses a prolonged, unsuccessful repair of an Elica extractor and additional parts charges.
Washing machine
Washing-machine repairs and inspections are mentioned repeatedly, with both fast resolutions and service complaints reported.
Common Concerns
After-Sales Delays
Some customers report unresolved warranty and repair issues, including a defective Foster sink despite its five-year warranty.
Unfinished Repair
One Elica extractor reportedly remained unrepaired after around AED 1,500 in additional parts payments, with no clear completion timeline.
Website Mismatch
A customer said an extraction chimney shown online was missing from the delivered hood and required an extra payment.
Slow Updates
Reviews mention customers having to chase complaints and waiting for technician updates or price quotes.
Repeat Faults
One customer reported an ELBA freezer breaking down every year and needing maintenance more than three times in two years.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around AED 1,500
parts for Elica extractor repair
“I ended up paying around AED 1,500 for parts on top of the original AED 9,000 cost of the extractor, and the appliance is still not fixed”Google review · April 2026
AED 9,000
Elica extractor
“I ended up paying around AED 1,500 for parts on top of the original AED 9,000 cost of the extractor, and the appliance is still not fixed”Google review · April 2026
around 16000 AED
built-in Elba fridge
“We paid around 16000 AED for the fridge and within less than a year it had a faulty circuit board and would stop cooling properly and all lights would go off”Google review · February 2026
DXB
LOCAL
LOCAL
The Bottom Line
MVP Appliances is a kitchen-appliance showroom in Al Quoz, supplying brands including ELBA, ELICA, FOSTER, LIEBHERR and ALGOR. The reviews show that customers use it for more than buying: home visits cover fridge and freezer installation, washing-machine and oven repairs, cooker fitting, chimney work and pizza-oven installation. The strongest pattern is technician-level service.
Customers describe punctual visits, clear explanations, tidy installations and quick fixes; one fridge repair was completed in under 10 minutes, while another washing machine was fully repaired within two days. A WhatsApp-based replacement order also moved from sending a photo to delivery and installation within days. The important caution is after-sales consistency.
Other customers report repeated follow-ups, slow quotes, missing or delayed parts, unresolved repairs and unclear timelines. One Elica extractor reportedly remained unusable after around AED 1,500 in additional parts payments. Another review described a hood arriving without the extraction chimney shown online, followed by extra costs and a missed installation.
Check exactly what is included, get repair timelines and costs in writing, and inspect any replacement model before accepting it.