Medication advice
Customers describe pharmacists giving clear guidance on medicines, including the right dosage for a condition.
Nahdi pharmacy | صيدليه النهدى
Damac Ghalia
In Damac Ghalia, Nahdi Pharmacy is a convenient stop for medicines, pharmacist guidance and app-based orders. Reviews highlight clear advice on dosage and medication use, along with some successful deliveries and help locating items that were out of stock.
Reputation Score
4.5
★★★★★
145 ratings
Source: Google Maps
The Good Stuff
Stock sourcing
Customer care once located an out-of-stock medication and arranged delivery to the JVC branch.
On-time orders
One app user found the ordering process easy and received items on time.
WhatsApp replies
A review describes WhatsApp communication as fast, detailed and professional.
Store layout
The pharmacy is praised for its organised arrangement of products and clear in-store layout.
Order recovery
After a system glitch, staff fulfilled an order and sent an apology voucher and gift.
Tips for a Better Visit
Confirm delivery. For time-sensitive orders, confirm who is delivering and the expected arrival time before relying on the estimate.
Check refunds. If an order is cancelled or duplicated, keep your payment record and follow up promptly; one refund remained unresolved for two weeks.
Verify offers. Check promotional prices at checkout: a customer found a buy-two-get-one offer and deodorant price did not match the shelf advertisement.
Ask insurance. For prescriptions needing manual insurance approval, ask what has been submitted and follow up rather than assuming it is progressing.
Try WhatsApp. WhatsApp may be useful for product questions or order updates, as one customer reported fast, detailed replies there.
Plan access. If you are driving or using a wheelchair, check access arrangements first because one review reports no parking and no side-door access.
Plan the visit
Practical details
JVC Street 1
Al Barsha South Fourth - Damac Ghalia, Dubai
| Mon | 7:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 1:00 AM |
Popular Mentions
Insulin needles
A customer ordered a box of insulin needles through Deliveroo, although the delivery was late and the phone interaction was poor.
Gym supplementations
A pharmacist helped a customer choose gym supplementations.
Eyedrops
One customer sought a refund for unopened eyedrops bought through the InstaShop, but reported difficulty completing the return.
Manual approval from my insurance
A prescription requiring manual approval from insurance was mentioned as a service issue in one review.
Common Concerns
Long waits
One urgent order involved more than an hour of waiting followed by another 40-minute delay.
Delivery delays
Delivery timing has been inconsistent, with one order promised in 15 minutes arriving three hours later.
Refund problems
Reviews report delayed or unresolved refunds, including a medicine payment of 1799aed that was still outstanding after two weeks.
Insurance help
A customer said a manual insurance approval request was not properly followed up, requiring help elsewhere.
Access limits
One review reports no on-site parking and no wheelchair access through the side door.
DXB
LOCAL
LOCAL
The Bottom Line
In Damac Ghalia, Nahdi Pharmacy is a local option for buying medicines, asking a pharmacist about dosage, and placing app-based orders. Reviews also mention help sourcing an out-of-stock medication and arranging its delivery to the JVC branch, which could be useful when a prescription item is hard to find. The strongest pattern is knowledgeable, patient-facing advice.
Customers describe clear explanations about what to take and when, while another review praises the simple way staff discussed useful details. WhatsApp has also worked well for at least one customer, with fast replies and detailed explanations. The store itself is described as organised, with neatly arranged items.
Service is less consistent when an order goes wrong. Reported problems include delivery promised in 15 minutes but arriving three hours later, waits exceeding an hour, and refunds still unresolved after two weeks. A separate customer struggled to get a manual insurance request progressed.
Promotional pricing has also been questioned, including a deodorant offer that did not match the till price. If timing matters, confirm delivery arrangements in advance and check refunds or offers before leaving. Driving and wheelchair access may require extra planning: one review reports no on-site parking and no wheelchair access from the side door.