Stocked shelves
Customers say most of the brands they were looking for were available, making in-store shopping practical for specific medicines and health products.
Palm Jumeirah
Nahdi is a pharmacy serving Palm Jumeirah, with customers using it for prescription medicines, health products and advice. Reviews also mention online refills and home delivery, while the branch is praised for product availability, monthly offers and a clean, organised layout.
Source: Google Maps
Customers say most of the brands they were looking for were available, making in-store shopping practical for specific medicines and health products.
Pharmacists have been credited with sorting prescriptions, explaining medicines patiently and suggesting supplements for health needs.
For one urgent prescription, the team coordinated with other branches to source medicines unavailable at this location.
A customer with an urgent family health situation said the pharmacy provided medication delivery and advice that helped stabilise their father.
One review describes the pharmacy as especially clean and arranged, with qualified staff helping customers work through prescriptions.
Reviews mention good offers on products each month, including attractive promotions in-store.
At least one customer found the pharmacy helpful and responsive when communicating online.
Confirm delivery. Confirm stock, courier contact and delivery timing before relying on an online order; one customer had to cancel after a late Deliveroo order.
Check availability. Ask the branch to confirm an item is physically available before checkout, as one review found online stock information unreliable.
Ask for sourcing. If a medicine is unavailable, ask whether another branch can supply it; a customer said this was arranged for an urgent prescription.
Allow extra time. For insured prescriptions, allow time for approval or ask what can be done while it is pending; one customer reported a nearly six-hour delay.
Plan access. Allow for the branch’s upstairs location, which one visitor found inconvenient because it is on the second floor.
Plan the visit
| Mon | 7:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 2:00 AM |
Customers mention using home delivery for medicines, including an urgent order arranged during a family health situation.
Online refills are mentioned as a convenient way to manage repeat pharmacy needs.
Several customers reported undelivered online orders, including one Deliveroo order cancelled after it was more than an hour late.
Some visitors described counter staff as rude, arrogant or unwilling to offer help or a solution.
A customer reported receiving two defective DESCOM G7 sensors and being refused a replacement or refund for the second one.
One review found the branch inconvenient because it is on the second floor.
A review describes checkout and stock information as frustrating, including items appearing available before delivery options revealed otherwise.
The Bottom Line
Nahdi Pharmacy in Palm Jumeirah is a useful stop for prescription medicines, health products and pharmacist advice. Reviews describe staff helping customers sort prescriptions, explain medicines and suggest supplements, while another customer said an urgent family medication order was delivered during a health emergency. Product availability is another strength: one visitor found most of the brands they wanted, and the branch has been described as clean and well organised.
There are convenient options beyond the counter. Customers mention online refills, prescription delivery and home delivery, and one particularly positive account says the team coordinated with other branches to source medicines missing from the local branch. Monthly product offers also come up in reviews, so it may be worth asking what promotions are running when you visit.
Delivery is the main caution. Other customers reported orders arriving late, not arriving at all, or becoming difficult to resolve through calls and WhatsApp. Online stock and delivery information have also been criticised.
In-store service is inconsistent: many reviews praise helpful communication, but others describe rude or unhelpful interactions. A product complaint involving two defective DESCOM G7 sensors was also not resolved to the customer’s satisfaction. Finally, remember that one review found the second-floor location inconvenient.