Office upkeep
One visitor described the office as very organized and well cleaned.
Nestle Middle East FZE
Dubai South
Nestlé Middle East FZE is a corporate office in Dubai South supporting a regional portfolio that includes bottled water and infant nutrition. Reviews most clearly concern Nestlé Waters deliveries, coupon arrangements and account support, so check the purpose of your visit before treating it like a walk-in retail outlet.
Reputation Score
3.9
★★★★☆
177 ratings
Source: Google Maps
The Good Stuff
Water taste
A customer who disliked other UAE waters said Nestlé tasted closest to the fresh water they knew from Syria.
Weekend offers
One review specifically mentions product offers on weekends.
Modern design
The headquarters has been noted for its modern building design.
Tips for a Better Visit
Confirm schedule. Before subscribing, confirm your area's actual delivery day; one customer was told Monday, then learned Monday was not a delivery day.
Check quantities. For cash or promotional orders, count the bottles or gallons at handover against the promised quantity.
Keep receipts. Keep the deposit invoice and follow up promptly; a customer said repeated requests did not recover a 50-dhs deposit.
Clarify coupons. Ask whether the coupon allowance changes on renewal: one customer received 25 initially but only 20 after renewing.
Allow travel. Plan extra travel time for the office, as one review described the location as far.
Plan the visit
Practical details
Expo city - Building 2, Unity Quarter A
Opportunity District - Dubai South, Dubai
| Mon | 8:30 AM – 5:00 PM |
| Tue | 8:30 AM – 5:00 PM |
| Wed | 8:30 AM – 5:00 PM |
| Thu | 8:30 AM – 5:00 PM |
| Fri | 8:30 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
NAN H.A. 2 formula milk
One parent reported a bitter-tasting sealed box and said their child developed skin rashes after consuming it.
coupon book
Coupon books are mentioned as a way to arrange water deliveries, though renewal allowances should be clarified.
Common Concerns
Late deliveries
Water deliveries were repeatedly reported as late, sometimes arriving a week after the requested date.
Poor support
Customers describe unanswered calls and messages, missed deliveries and unresolved account problems.
Deposit refunds
Several reviews report difficulty getting bottle security deposits returned after cancellation or moving away.
Order mismatch
A cash purchase advertised as 14 gallons delivered only 10 gallons, according to one customer.
Cooler repairs
A customer said a noisy cooler led to repeated technician appointments without a clear resolution.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
50 dhs
deposit for two water bottles
“When I moved in to the UAE to my new flat, I paid 50 dhs deposit for two water bottles”Google review · November 2022
DXB
LOCAL
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The Bottom Line
Nestlé Middle East FZE is a corporate office in Dubai South rather than a clearly described walk-in shop. The customer reviews mainly relate to Nestlé Waters: home or office gallon deliveries, coupon books and bottle deposits. A.
2 formula milk. There are a few concrete positives. A visitor found the office “very organized and well cleaned,” while another liked its building design.
Nestlé water also has a loyal taste advocate: one customer who had tried several UAE waters said it came closest to the fresh water they drank in Syria. Weekend product offers are mentioned too. The bigger issue is service reliability.
Multiple customers report missed or late water deliveries, changing delivery-day information and calls or messages that went unanswered. One order arrived with 10 gallons instead of the 14 promised, while other reviews describe disputed cash amounts and deposits that were not refunded promptly. A noisy cooler reportedly led to repeated technician appointments without resolution.
If you are arranging delivery, confirm the exact area schedule and coupon terms before paying. Count the bottles at handover, keep the deposit invoice and allow extra time if visiting the Dubai South office, which one reviewer found far away.