Physiotherapy results
Patients describe meaningful progress in knee, shoulder and neck problems, including easier daily movement after treatment.
New Apollo Polyclinic
Al Karama
New Apollo Polyclinic is a multi-specialty medical centre in Al Karama, with reviews highlighting physiotherapy and family healthcare. Visitors also use it for pediatric consultations, eye care, dental treatment and orthopaedic advice, with several long-term patients valuing its approachable doctors and convenient clinic setting.
Reputation Score
4.5
★★★★★
823 ratings
Source: Google Maps
The Good Stuff
Child-friendly care
Parents say pediatric consultations feel calm and unrushed, with doctors explaining clearly and helping children feel comfortable.
Thorough eye care
An ophthalmology review describes detailed examination, clear explanations and a treatment plan that addressed every question.
Orthopaedic guidance
Reviews mention doctors explaining the cause of joint or back pain and sometimes pairing treatment with simple exercises rather than many medicines.
Dental comfort
A long-term dental patient says procedures, including root canal treatment, were handled professionally and without discomfort.
Clean clinic
One ophthalmology review specifically describes the clinic as well-equipped and clean.
Seven-day access
A long-term family visitor notes that the clinic is open all seven days, useful when care cannot wait for the weekend.
Tips for a Better Visit
Check coverage. Before a blood test, confirm insurance eligibility and whether payment or a second sample could be required.
Track results. Ask when reports will arrive and follow up promptly; one visitor called twice without receiving a response.
Try walking in. A recent visitor had a smooth walk-in with little waiting, though appointment timing may still vary.
Ask precautions. For physiotherapy, ask what to do between sessions; reviews mention advice aimed at preventing further neck pain.
Confirm delivery. For tests, confirm whether results will be emailed; one visitor received a call saying the report had been sent by email.
Plan the visit
Practical details
Kuwait St
Al Karama, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
Childhood immunization session
A parent describes an immunization visit as thorough and gentle, with time taken to help the child feel comfortable.
Orthopaedic solutions
Orthopaedic reviews mention joint and back-pain assessments, explanations of the underlying issue and simple exercise-based advice.
Common Concerns
Insurance delays
Two recent reviews report that insurance eligibility was clarified only after a blood sample had already been taken.
Repeat sampling
One patient was asked to return, pay cash and provide another sample after the original sample was not reported.
Poor coordination
A review describes being sent between nurses and reception while trying to collect a prescription.
Specialist concern
One ENT visitor felt their concerns were not taken seriously and found the consultation unprofessional.
Rude reception
Some reviews criticise the attitude and job knowledge of reception staff.
DXB
LOCAL
LOCAL
The Bottom Line
New Apollo Polyclinic is a long-established multi-specialty centre in Al Karama. Reviews make it most interesting for practical family healthcare: pediatric consultations, physiotherapy, orthopaedic assessments and dental treatment all receive detailed praise. Patients describe children feeling comfortable during consultations, while physiotherapy reviews mention improvement in stiff knees, shoulder problems and neck pain.
The clinic also attracts long-term users for general medical care, eye examinations and women’s healthcare. Several reviewers value doctors who explain diagnoses and treatment plans carefully, with some noting that they were given simple exercises or only necessary medicines. One dental review specifically mentions a professionally handled root canal without discomfort, and another describes a clean, well-equipped clinic.
The main caution is administration rather than the range of care. Recent reviews report delayed insurance updates, requests for a second blood sample after coverage was rejected, missing test results and being passed between nurses and reception for a prescription. Confirm insurance eligibility before providing samples, ask how and when reports will be delivered, and keep your own follow-up record.
Walk-ins have been smooth for at least one visitor, and one long-term review says the clinic is open all seven days, but individual experiences with communication and reception vary.