Vehicle Choice
Reviews mention a varied collection, including the Deepal G318, Mitsubishi Outlander, Xpander Cross, Land Cruiser and Nissan Patrol.
New Auto FZCO
Ras Al Khor
New Auto FZCO is a car dealer in Ras Al Khor handling vehicle sales, sourcing, and international import or export. Reviews mention shoppers finding models such as the Deepal G318 and Mitsubishi Outlander, while some buyers appreciated help with paperwork, shipping, and delivery.
Reputation Score
4.1
★★★★☆
393 ratings
Source: Google Maps
The Good Stuff
International Shipping
Customers use the business to source, ship, and license vehicles, including an Xpander Cross completed within one month.
Helpful Guidance
One shopper said the salesperson explained different models, features, specifications, and pricing without pressuring them to buy.
Paperwork Help
A customer reported that the team handled the paperwork and delivery arrangements for a new Mitsubishi Outlander.
Refund Cooperation
One buyer who returned a car said staff remained cooperative during the refund process.
Daily Updates
A Mitsubishi buyer specifically praised receiving regular communication and updates throughout the purchase.
Tips for a Better Visit
Get It Written. Put the VIN, delivery date, specifications, and refund terms in writing before paying an advance.
Confirm Pricing. Ask whether the advertised figure is for export only or includes local customs clearance and taxes.
Check Screens. Test the dashboard and infotainment language before completing payment, especially on Chinese-spec vehicles.
Inspect Handover. Inspect the bonnet, hood, paint, cleanliness, fuel level, and paperwork before accepting delivery.
Allow Time. Build extra time into your plan for registration and delivery procedures rather than assuming the quoted date will hold.
Request Documents. For electric cars, confirm the COC and charging cables are included before finalising the purchase.
Plan the visit
Practical details
Al Manama St
Nad Al Sheba - Ras Al Khor Ind. Third, Dubai
| Mon | 9:30 AM – 6:30 PM |
| Tue | 9:30 AM – 6:30 PM |
| Wed | 9:30 AM – 6:30 PM |
| Thu | 9:30 AM – 6:30 PM |
| Fri | 9:30 AM – 6:30 PM |
| Sat | 9:30 AM – 6:30 PM |
| Sun | 9:30 AM – 6:30 PM |
Common Concerns
Delivery Delays
Reviews report missed delivery dates, late procedures, and shipment explanations changing after advance payments.
Spec Disputes
A buyer said the promised English dashboard conversion could not be completed and cancellation was said to cost about AED 12,000.
Slow Replies
Some customers describe needing repeated calls and WhatsApp messages before receiving a response.
Delivery Condition
Reported handover issues include scratches, water marks, dust, inadequate washing, and a car arriving without fuel.
Missing Documents
One multi-car buyer reported waiting six months for official COC documents and two months for charging cables.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 79,000
vehicle
“On 14 May 2026, I visited their showroom after seeing an advertisement offering a vehicle for AED 79,000”Google review · June 2026
AED 99,000
local vehicle price
“Upon arrival, I was informed that this price was for export only and that the actual local price would be AED 99,000 after customs clearance and taxes”Google review · June 2026
DXB
LOCAL
LOCAL
The Bottom Line
New Auto FZCO is a Ras Al Khor car dealer for buyers looking at new and imported vehicles, with reviews mentioning the Deepal G318, Mitsubishi Outlander, and Mitsubishi Xpander Cross. Customers also describe using the company for shipping, licensing, and international import or export. Several reviews praise clear explanations, friendly assistance, paperwork support, and regular updates; one Xpander Cross buyer said the full purchase, shipping, and licensing process took a month.
The experience is not consistent, though. Some buyers report helpful, professional service and a cooperative refund process, while others describe slow replies, late procedures, missed delivery expectations, and difficulty reaching management. Vehicle handover complaints include hood scratches, water marks, dust, insufficient washing, no fuel, and missing accessories or documents.
Take extra care with specifications and payment terms. One buyer discovered that an advertised AED 79,000 vehicle price applied to export only, with the local price stated as AED 99,000. Another said an English dashboard conversion was promised but later described as impossible.
Chinese-spec screens, COC documents, charging cables, VIN allocation, delivery dates, and cancellation terms are all worth confirming in writing before you pay an advance. The choice may be useful, but the paperwork and inspection deserve your full attention.