Everyday range
Customers describe a medium-sized store with almost all the grocery essentials under one roof.
New Era Supermarket Satwa
Bur Dubai
New Era Supermarket Satwa is a Bur Dubai grocery stop for everyday shopping, discounted items and Filipino food. Reviews also mention fresh vegetables, near parking and 24-hour opening, although service, delivery reliability and product freshness are worth checking before you commit to a larger order.
Reputation Score
3.9
★★★★☆
447 ratings
Source: Google Maps
The Good Stuff
Discounted items
Discounted products are a recurring reason customers shop here, with reviews calling out the prices.
Filipino food
One review specifically praises the availability and low prices of Filipino food.
Fresh vegetables
A customer highlighted fresh vegetables and good prices, especially among the produce.
Open late
A review reports that the supermarket is open 24 hours, useful for late-night essentials.
Nearby parking
One customer says parking is nearby, which may make a quick in-person shop easier.
Tips for a Better Visit
Check chilled goods. Inspect fish, meat and prepared foods before paying; a customer found salmon had a bad smell after opening it at home.
Allow time. If buying fish, avoid a rushed visit: one customer waited over 20 minutes for fish to be weighed.
Avoid urgent delivery. For delivery orders, leave a generous buffer or shop in person; one review reports waits of two to three hours.
Bring smaller notes. Carry smaller cash or confirm payment options first, since a customer was told the store had no change for 100 AED.
Check price tags. Compare the shelf tag with the scanned price before leaving, as a review describes a price mismatch from an unchanged tag.
Check displays. Take extra care around displays and frozen sections; one review says the store was disorganised and prices were hard to find.
Plan the visit
Practical details
27B St
Al Bada', Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Salmon fish
A customer bought salmon fish but reported a bad smell and taste after taking it home.
sisig
A review reports buying sisig that was spoiled repeatedly.
crab
One customer said the crab was not fresh and became too smelly when cooked.
papaitan
A delivery review says the papaitan meat smelled spoiled, highlighting the need to check delivered chilled food.
Common Concerns
Staff service
Multiple reviews describe rude or inattentive staff, including complaints about cashiers, supervisors and managers.
Delivery problems
Delivery reviews mention missing items, incorrect orders and waits of two to three hours.
Product freshness
Customers have reported bad-smelling salmon, crab, sisig and meat, making chilled and prepared foods a concern.
Store condition
One detailed review describes a small, messy, poorly organised store with hard-to-find prices and concerning frozen displays.
Price mismatches
Reviews report shelf-price discrepancies and cashiers unable to provide change for 100 AED notes.
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The Bottom Line
New Era Supermarket Satwa is a Bur Dubai grocery stop for everyday essentials, discounted items and Filipino food. Reviews mention a broad grocery range, fresh vegetables and 24-hour opening, so it can work well for a quick top-up or a late-night shop. Nearby parking is another practical plus noted by one customer.
The Filipino-food selection is a clear draw, while reviews also mention items such as salmon fish, sisig, crab and papaitan. Product quality is not consistently reassuring: customers have reported bad smells from salmon, crab, sisig and meat, so inspect chilled and prepared foods before paying and keep your receipt. The bigger drawback is service.
Several customers describe rude or inattentive cashiers, supervisors or managers. Price tags have reportedly not matched checkout prices, and one cashier could not provide change for a 100 AED note. Check the scanned total and bring smaller notes if paying cash.
Delivery deserves caution rather than blind trust. Reviews describe missing or incorrect items and waits of two to three hours. For anything time-sensitive, shopping in person is the safer bet; if you do order, allow a generous buffer and check every bag when it arrives.