Clean vehicles
Several reviewers found the cars immaculate, comfortable and in pristine condition.
NEW HORIZON LUXURY TRANSPORT L.L.C
Al Quoz
New Horizon Luxury Transport L.L.C. is a transportation service in Al Quoz for limousine and chauffeur rides. Reviews describe comfortable, clean vehicles and courteous drivers on business trips and event journeys, though pricing and driver conduct are important concerns to check in advance.
Reputation Score
4.1
★★★★☆
228 ratings
Source: Google Maps
The Good Stuff
Professional drivers
Reviews include courteous, knowledgeable and professional drivers who made journeys feel safe and easy.
Smooth booking
One business-trip review praised punctuality, clear communication and an easy booking process.
Comfortable rides
Passengers describe smooth, comfortable journeys, including one ride where they felt safe throughout.
Thoughtful service
One reviewer said the driver offered chocolate and water after overhearing that they were hungry.
Tips for a Better Visit
Book ahead. Use a booked ride or app rather than accepting a street-hail taxi; one reviewer specifically advises Uber, Careem or an RTA meter cab.
Confirm fare. Ask for the full fare before entering and confirm whether the vehicle is a luxury transfer, since several reviews report surprise charges.
Check meter. Before setting off, check that the agreed pricing or meter is visible; one passenger said there was no running meter.
Check payment. Review the final charge before leaving the vehicle and keep the receipt, because customers have reported being charged twice.
Watch driving. If the driving feels unsafe or the driver is rude, document the car details; reviews identify cars by numbers when reporting incidents.
Plan the visit
Practical details
Unit No 24 35B Street
Al Qouz Ind.second - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
limousine service
Reviews refer to the business as a limousine service, with some passengers describing especially good experiences.
luxury transport
The reviews discuss luxury transport pricing and expectations, although some customers disputed whether the cars felt luxurious.
Common Concerns
Fare disputes
Multiple reviews report unexpectedly high charges, including 350 dirhams for 20 km and 500 AED for a 10-minute ride.
Street hails
Several customers say drivers approached them like ordinary taxis, then charged luxury-transport prices without clear explanation.
Unclear pricing
A review says the price list was not clearly explained, while another customer reported no running meter.
Driver conduct
Reviews describe rude behaviour and dangerous driving, including a passenger being asked to cancel their ride.
Double charges
Two reviewers say they were charged twice and could not get the issue resolved promptly.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
350 dirhams
20 km ride
“Today we were charged 350 dirhams for a 20 km ride”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
C. in Al Quoz handles limousine and chauffeur journeys, with reviews mentioning business trips, event rides and general taxi-style transfers. The strongest experiences involve clean, comfortable cars and drivers described as professional, friendly and knowledgeable about routes.
One business traveller found the ride punctual and courteous, while another said the booking communication was clear and the vehicle was pristine. Service quality is not consistent. Some passengers felt safe and comfortable throughout, and one reviewer appreciated a driver offering chocolate and water after hearing they were hungry.
Others reported rude drivers, dangerous driving, being asked to cancel a ride, or receiving an older-than-expected vehicle. Customer-service complaints also include staff not listening to problems and management concerns. Pricing is the key caution.
Reviews report 350 dirhams for a 20 km ride, 258 dirhams for a 20-minute trip and 500 AED for a 10-minute ride home; several customers compared these fares unfavourably with Careem or official taxis. There are also reports of double charging and no visible meter. Book in advance, confirm the complete fare and request a receipt before travelling.
Avoid accepting a driver who hails you from the street unless the price and service are clearly agreed first.