Timely Pickup
One Abu Dhabi city tour review says pickup was on time and stops were not rushed.
New Horizon Travel & Tours LLC
Hor Al Anz
New Horizon Travel & Tours LLC is a travel agency in Hor Al Anz, established in 1996. Reviews most clearly point to bookable desert safaris and city tours, with hotel pickup, dune driving, sandboarding and guided sightseeing among the recurring experiences.
Reputation Score
4.4
★★★★☆
118 ratings
Source: Google Maps
The Good Stuff
Local Knowledge
City tour reviews describe guides explaining Dubai landmarks, tourist locations and places along the route.
Safari Activities
The VIP desert safari package mentioned in reviews included sandboarding as part of the day’s activities.
Storm Driving
A guest said the driver handled a storm professionally and safely, then booked the same driver again.
Photo Stops
Safari guests mention drivers taking photos and allowing multiple stops at scenic desert locations.
Tips for a Better Visit
Confirm Inclusions. Before paying, confirm advertised extras such as complimentary water; one Hop On Hop Off customer did not receive it.
Lock The Price. Get the final safari price in writing and show it at payment, since a quoted 1,500 AED was later disputed.
Check Safety. Before departure, check the seatbelt and raise any equipment concern immediately, especially on a full sightseeing bus.
Compare Packages. Ask exactly what your safari includes: one VIP package review specifically mentions quad biking, sandboarding, entertainment and a BBQ buffet.
Verify Stops. For a city tour, confirm each promised attraction and whether entry is included; one customer said the Dubai Museum stop was refused.
Plan the visit
Practical details
Deira - SM-10 A, New Al safia Building - opp. Abuhail Metro station
Hor Al Anz - Deira, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
VIP lounge
The VIP lounge package was described with quad biking, sandboarding, a belly dancing show and BBQ buffet.
Sand boarding
Sandboarding appears as one of the hands-on activities included in several desert safari packages.
Common Concerns
Seatbelt Issue
One Hop On Hop Off bus had a broken, non-functional seatbelt, while sudden braking increased the guest’s safety concern.
Audio Failure
The onboard audio guide was reported defective on one sightseeing package.
Poor Follow-Up
A complaint was reportedly lost during a staff shift change, and the customer had to return in person for an answer.
Price Dispute
Two guests reported being quoted 1,500 AED for a safari and then asked to pay 2,100 AED at booking.
Missed Activities
One evening safari arrived late at camp after the car became stuck, so guests missed part of the entertainment and dinner.
DXB
LOCAL
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The Bottom Line
New Horizon Travel & Tours LLC is a travel agency in Hor Al Anz. Reviews point most strongly to bookable desert safaris and city tours: visitors describe dune driving, sandboarding, hotel pickup and guided stops around Dubai and Abu Dhabi. The more positive safari reports make the driver part of the experience, with comfort checks, photo stops and explanations along the route.
The desert packages can be activity-heavy. Reviews mention dune bashing, quad biking, sandboarding, camel rides, BBQ food and evening shows, while one VIP package included a lounge setting. The Abu Dhabi city tour covered Sheikh Zayed Grand Mosque, Emirates Palace, Heritage Village, the Dates Market and BAPS Hindu Mandir, with one guest saying pickup was on time and stops allowed enough time to look around.
Families also described enjoying the six-hour safari format. There are important booking cautions. One Hop On Hop Off package reportedly had a broken seatbelt, faulty audio and missing advertised water, followed by a refund dispute.
Other reviews describe a safari arriving late at camp and a city tour failing to deliver several promised stops. Confirm the itinerary, inclusions and final price in writing before paying; one Premier Desert Safari quote for six people changed from 1,500 AED to 2,100 AED at the desk.