Bed Bugs
A customer described the bed bug treatment as discreet, professional and thorough, with the problem completely gone afterward.
New Star Pest Control Services Dubai Head Office
Hor Al Anz
New Star Pest Control Services Dubai Head Office is a pest control company in Hor Al Anz handling treatments for homes and businesses. Reviews specifically mention bed bug treatment, cockroach control and fogging, with some customers also booking deep cleaning alongside pest work.
Reputation Score
4.3
★★★★☆
248 ratings
Source: Google Maps
The Good Stuff
Initial Inspection
Technicians have been praised for inspecting problem areas before treating and sharing prevention advice rather than rushing straight into the job.
Restaurant Control
One restaurant customer reported improvement after the team addressed a cockroach problem and advised on proper cleaning and maintenance.
Careful Work
A villa termite treatment review says the team worked politely, answered questions through a supervisor and cleaned up afterward.
Fogging
The fogging team was reported to arrive on time, finish quickly and noticeably reduce mosquitoes and other insects.
Follow-Up
Some customers report follow-up visits, including one bed bug and cockroach treatment that was checked afterward to confirm the result.
Tips for a Better Visit
Confirm Scope. Before booking, ask exactly which areas and pests are included; one customer said the stated work did not cover the main cockroach issue.
Clarify Prep. Request written preparation requirements before the visit, since a review specifically criticised the lack of clear pre-treatment instructions.
Confirm Warranty. Ask when a follow-up is due and how to request it; one customer needed around ten calls before a return visit happened.
Check Inclusions. If combining pest control with deep cleaning, confirm whether gel, sofa cleaning, carpet cleaning and steam cleaning are included.
Check Total. Ask for the tax-inclusive total before approving the job; one 1-bedroom quote increased from AED 140 to AED 147.5.
Plan the visit
Practical details
Dar Al Majlis Building
Hor Al Anz - Deira, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Deep cleaning
Deep cleaning is also mentioned, including a house service covering washrooms, balcony and rooms.
Termite pest control
A villa review specifically mentions termite pest control, careful handling and tidying up after treatment.
Gel and spray treatment
For cockroaches, one customer reported receiving both gel and spray treatment, followed by a warranty reapplication.
Common Concerns
Mixed Results
Several customers said cockroaches remained at the same level or returned after gel, spray or follow-up treatment.
Slow Response
One customer said the follow-up only happened after more than ten calls, while another reported waiting over two and a half months.
Scope Dispute
A combined booking review said the pest control gel was missing and the deep cleaning did not include sofa, carpet or steam cleaning.
Poor Communication
A customer reported unclear instructions before treatment and repeated difficulty getting a proper follow-up for remaining pests.
Uneven Service
One review described a two-bedroom treatment being completed in about 15 minutes, followed by a worsening roach problem.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 200
pest control
“We hired this company for pest control (AED 200) and deep cleaning (AED 500)”Google review · April 2025
AED 500
deep cleaning
“We hired this company for pest control (AED 200) and deep cleaning (AED 500)”Google review · April 2025
DXB
LOCAL
LOCAL
The Bottom Line
New Star Pest Control Services Dubai Head Office in Hor Al Anz handles household and business pest treatments. The clearest review-backed options are bed bug treatment, cockroach control, fogging for mosquitoes and other insects, and deep cleaning booked alongside pest work. Some customers also mention termite treatment and gel applications.
The strongest experiences share a similar pattern: technicians inspect first, explain the cause or process, work carefully and sometimes return for a follow-up. Bed bug treatment received especially clear praise, with one customer saying the team was discreet and thorough and that the problem was completely gone. A restaurant customer also reported improvement after being told to tighten cleaning and maintenance.
Results and after-service are not consistent, however. Multiple reviews say cockroaches remained or returned after gel and spray treatments, and complaints include delayed callbacks, unclear preparation instructions and disputes about what deep cleaning covered. One customer waited through around ten follow-up calls; another said a two-bedroom treatment took only 15 minutes and the problem later worsened.
Before booking, get the treatment scope, preparation steps, warranty process and tax-inclusive total in writing. If adding deep cleaning, confirm whether sofa, carpet and steam cleaning are actually part of the quotation.