Vision Results
Customers describe strong longer-term results after LASIK, including clear vision two months and two-and-a-half years after treatment.
New Vision Eye Center Dubai
Dubai Healthcare City
New Vision Eye Center Dubai is an eye and dental care center in Dubai Healthcare City. Reviews highlight thorough eye checkups, laser vision-correction procedures such as LASIK and TransPRK, and clear explanations throughout treatment.
Reputation Score
4.6
★★★★★
228 ratings
Source: Google Maps
The Good Stuff
Thorough Exams
One customer reported a comprehensive initial assessment that included a full retina check during the free consultation.
Clear Explanations
Reviews repeatedly mention doctors taking time to explain conditions, procedures, treatment options and recovery steps clearly.
Modern Facilities
Customers describe the clinic as modern and spotless, with accurate equipment and technology for vision correction.
Quick Procedures
A customer said their procedure took only nine minutes and caused no pain afterwards.
Post-Op Support
Reviews mention follow-up visits, recovery guidance and aftercare support continuing months after eye surgery.
Dental Care
The dental service also receives praise for gentle treatment, clear explanations and genuine medical opinions.
Tips for a Better Visit
Allow Time. Build in extra time for appointments: one patient waited at least 60 minutes despite arriving early.
Check Parking. Plan around the one-hour basement parking limit and allow time to find the clinic, especially for a first visit.
Confirm Queue. Ask reception for an estimated wait before settling in; one visitor waited 30 minutes without an update.
Ask About Tests. If booking a consultation, ask whether the assessment includes a retina check; one customer received this within the free consultation.
Check Follow-Ups. For surgery, confirm what aftercare is included in the current payment or package, since one customer reported five follow-ups included.
Confirm Booking. Follow up on appointment requests if you do not receive a reply, as an older review reported unanswered calls and emails.
Plan the visit
Practical details
Al Razi Building 64 3rd Floor-Block C Room 3008-3009
Umm Hurair Second - Dubai Healthcare City, Dubai
| Mon | 10:00 AM – 7:30 PM |
| Tue | 10:00 AM – 7:30 PM |
| Wed | 10:00 AM – 7:30 PM |
| Thu | Closed |
| Fri | Closed |
| Sat | 10:00 AM – 7:30 PM |
| Sun | 10:00 AM – 7:30 PM |
Popular Mentions
ELITE LASIK
ELITE LASIK is mentioned as one of the clinic’s vision-correction procedures.
SMART SMILE
SMART SMILE is mentioned alongside ELITE LASIK as a vision-correction option.
TransPRK surgery
One customer reported improved vision and no longer needing glasses three months after TransPRK surgery.
femto-smile eye surgery
A customer mentioned having femto-smile eye surgery one month before their review.
cataracts operation
One customer reported cataract operations on both eyes, five days apart, taking 10 to 15 minutes each.
Common Concerns
Long Waits
Some patients report waits of 45 to 60 minutes, including during a follow-up appointment when the clinic was not crowded.
Parking Limits
Basement parking was reported as restricted to one hour before charges applied.
Finding Clinic
One visitor found the directions unclear and said parking and locating the clinic caused them to arrive late.
Booking Difficulty
An older review described difficulty getting appointments because calls and emails were not answered promptly.
Mixed Communication
One patient described feeling rushed, interrupted and dismissed during an eye consultation.
DXB
LOCAL
LOCAL
The Bottom Line
New Vision Eye Center Dubai combines eye and dental care in Dubai Healthcare City. For eye patients, the main draw is the range of vision-correction experiences described in reviews, including LASIK, TransPRK, femto-smile and cataract operations. Customers also mention thorough eye tests, clear explanations and modern, spotless facilities.
The clinical experience is often described as reassuring rather than rushed: reviews mention detailed discussions of treatment options, a retina check included in one free consultation, and supportive pre- and post-operative care. One customer reported no longer needing glasses three months after TransPRK, while another described a strong result two months after LASIK. Dental reviews point to gentle treatment and step-by-step explanations as well.
There is a practical catch. Several reviews describe appointment-management problems, with waits of 45 to 60 minutes and, in one case, a patient leaving before a follow-up examination. Parking can also be awkward: one visitor reported a one-hour basement limit and unclear directions to the clinic.
For a smoother first visit, allow extra time, confirm the expected queue with reception, and ask exactly what tests and follow-up visits are included. If booking by phone or email, follow up if you do not receive a reply.