Product variety
Customers report finding a wide range of groceries, including African food products and everyday essentials.
New W Mart Supermarket | Dubai Production City ( IMPZ )
Dubai Production City
New W Mart is a neighbourhood supermarket in Dubai Production City, useful for everyday groceries, promotional buys and harder-to-find items such as African food products and non-halal food. In-store shopping gets more favourable feedback than delivery, with customers also mentioning fresh bread, meat and fresh-food sections.
Reputation Score
3.4
★★★☆☆
424 ratings
Source: Google Maps
The Good Stuff
Good offers
Promotions are a recurring reason to shop here, with reviewers highlighting good prices on chocolates and weekend deals.
Helpful sections
One reviewer specifically praised the Meat, Fish and Fresh Food teams for being helpful, polite and professional.
Non-halal room
The store has a separate small room for non-halal food, which some shoppers find useful.
Fresh bread
Fresh bread is one of the specific grocery items mentioned positively by customers.
Tips for a Better Visit
Shop in person. For time-sensitive groceries, visiting the store may be safer than relying on delivery, which one customer said took more than three hours.
Check orders. Check quantities, labels and substitutions as soon as your order arrives; a customer received 355 grams instead of 500 grams.
Confirm timing. If ordering through the app, confirm the timing directly and leave extra time rather than depending on the selected delivery slot.
Check pork. When buying pork, ask at the counter whether it needs cutting before paying, as one shopper said the requirement was not explained.
Inspect freshness. Inspect meat, fish, produce and discounted food before leaving, given reports of bad smells, poor fish cutting and old-tasting products.
Plan parking. Allow time to find a space during busy periods, since parking is repeatedly identified as a drawback.
Plan the visit
Practical details
Me'aisem First - Dubai Production City - Dubai - United Arab Emirates
Me'aisem First - Dubai Production City, Dubai
| Mon | 7:00 AM – 2:00 AM |
| Tue | 7:00 AM – 2:00 AM |
| Wed | 7:00 AM – 2:00 AM |
| Thu | 7:00 AM – 2:00 AM |
| Fri | 7:00 AM – 2:00 AM |
| Sat | 7:00 AM – 2:00 AM |
| Sun | 7:00 AM – 2:00 AM |
Popular Mentions
Dubai famous kunafa chocolate
A customer highlighted Dubai famous kunafa chocolate among the products available at the store.
Fish cutting service
Fish cutting is available, though one customer specifically criticised the quality of the cutting.
Common Concerns
Slow delivery
Multiple customers describe delivery taking two to three hours or more, sometimes missing the chosen app time slot.
Poor communication
Online orders are repeatedly criticised for unanswered WhatsApp messages, unavailable phone support and limited delay updates.
Price errors
A customer received fewer lady’s finger than ordered, at a different per-kilo price, and said the shop did not refund or respond.
Quality concerns
Reviews mention bad-smelling meat, fish-cutting problems, stale-tasting offers and concerns about cleanliness and insects.
Limited parking
Parking can be difficult, particularly at busy times, and one shopper said the store lacked ample parking.
DXB
LOCAL
LOCAL
The Bottom Line
New W Mart is a neighbourhood supermarket in Dubai Production City where you can pick up everyday groceries, fresh bread and discounted treats. Reviews also point to useful specialist shopping: there is a small room for non-halal food, African food products are available, and one shopper spotted Dubai famous kunafa chocolate. The Meat, Fish and Fresh Food sections received specific praise for helpful, polite staff.
Prices can be attractive when promotions are running. Customers mention cheap chocolates, strong offers and reasonable prices, although another review says prices can be higher than Carrefour and that displayed prices do not always match receipts. Check labels, weights and substitutions carefully, especially for app orders.
The main warning is delivery. Numerous customers describe waits of two to three hours or more, missed time slots, incomplete orders and unanswered calls or WhatsApp messages. For an urgent shop, visiting in person is the safer bet.
50 coldrink. Parking can also be tight at busy times, so factor that into your visit.