Fresh seafood
One customer found the shrimp exceptionally fresh, with staff cleaning them free of charge and sharing a cooking recipe.
New West Zone Supermarket | Al Bafta Grand Tower - Al Barsha 3
Al Barsha
New West Zone Supermarket in Al Barsha is a neighbourhood grocery stop for everyday essentials and specialty products. Reviews highlight a clean, reorganised shop, fresh sections and shrimp that staff once cleaned for free; delivery is also mentioned. Some older reviews also describe a bar-and-restaurant-style experience with Ski Dubai views.
Reputation Score
4.2
★★★★☆
1,399 ratings
Source: Google Maps
The Good Stuff
Clean layout
A recent review says the store has become notably cleaner and better organised, especially in its fresh sections.
Daily specials
The range covers everyday shopping needs, and one customer specifically praised the value available through daily specials.
Delivery service
Customer service and product quality were also praised for delivery orders, not only in-store shopping.
Tips for a Better Visit
Keep receipts. Keep the bill for every purchase, particularly if you may need to exchange a packaged item.
Confirm preparation. Ask the butchery team what cutting or cleaning they can do before choosing a specific meat cut.
Allow response time. If ordering through WhatsApp, allow extra time for replies; one customer reported an unreasonable wait.
Check the venue. Older reviews describe a bar beside Ski Dubai, so confirm which part of the listing or experience you intend to visit.
Plan the visit
Practical details
Mall of Kempinski Hotel - Shaik Zayed Road
Al Barsha First - Al Barsha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
bubble tea
One customer specifically visits the Bubee stall beside the bakery items for bubble tea.
Jack Daniels Burger
An older dining review praised the Jack Daniels Burger during a casual meal with beer.
cheese fondu
A review of the older dining experience mentions cheese fondu alongside baked Camembert and pizza.
Brewdog Craft beers
The older bar-related reviews mention a selection of Brewdog Craft beers.
Common Concerns
Food safety
One customer reported buying 1kg of mutton with a foul smell and throwing it away.
Rude security
Several reviews describe uncomfortable or confrontational treatment by security and front-of-store staff.
Return disputes
A customer says a damaged wet-wipe pack could not be returned without a receipt, even when purchase evidence was discussed.
Butchery limits
One review says staff refused requests to slice a pork knuckle and cube another cut of meat.
Higher prices
A customer found the prices somewhat higher than average, despite describing the store and service positively.
DXB
LOCAL
LOCAL
The Bottom Line
New West Zone Supermarket in Al Barsha reads as a practical grocery stop for everyday shopping, with reviews mentioning produce, pork, water, juice, bananas and other household essentials. Recent feedback is strongest on presentation: one customer found the store clean, spacious and well maintained, while another said its fresh sections had improved significantly. Daily specials and delivery are also mentioned.
The fresh seafood counter can be a useful draw. A customer described the shrimp as exceptionally fresh, had them cleaned free of charge and received a simple cooking recipe. There is also a bubble-tea stall beside the bakery area.
That said, quality and service are not completely consistent: one shopper reported foul-smelling 1kg mutton, and another described a damaged Dettol wipes pack that could not be returned without a receipt. Butchery requests, including slicing a pork knuckle or cubing meat, have also reportedly been refused. Keep receipts and confirm preparation requests before paying.
Prices may run higher than average. The review set also contains an older cluster about a bar or restaurant with beer, pizza, smoking sections and views of Ski Dubai, which appears different from the recent supermarket-focused feedback; verify the exact experience before making a special trip.