Broad stock
A review describes wide aisles and a huge stock covering a wide range of items.
New West Zone Supermarket | Al Raffa - Near Mankhool - 1
Al Raffa
New West Zone Supermarket in Al Raffa is a neighbourhood grocery stop for everyday essentials, with vegetables, fruits, cut fruit, bakery and dairy sections. Reviews also note wide aisles and substantial stock, making it useful for a quick shop, though service and freshness feedback is mixed.
Reputation Score
4.2
★★★★☆
997 ratings
Source: Google Maps
The Good Stuff
Cut fruit
Ready-to-eat cut fruit is a practical option for shoppers who want to skip preparation.
Food counters
The store has bakery, dairy and fish counters alongside its grocery selection.
Cold snacks
Chillers near the entrance make it easy to pick up cold drinks and snacks.
Low prices
One customer specifically described the market’s prices as cheap.
Tips for a Better Visit
Check produce. Inspect vegetables before buying, as one review says deteriorating produce remained on display.
Verify offers. Compare the shelf or offer-list price with the checkout price before completing your purchase.
Try cut fruit. For a low-preparation option, look for the ready-to-eat cut fruit selection.
Plan crossing. If approaching from the opposite side of the road, allow extra care around roadworks.
Check chillers. Cold drinks and snacks are reported in chillers near the entrance, useful for a quick grab-and-go stop.
Plan the visit
Practical details
773P+2QH - Al Rolla Rd
Al Raffa, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Kabab Koobideh
A first-time Iranian-food diner enjoyed this minced-meat kebab served with rice, soup and salad.
Shivid Baghali Polo
This rice dish is mentioned as the accompaniment to Kabab Koobideh in a restaurant review.
BBQ platters
A customer recommends the restaurant’s barbecue platters, while noting that the price felt somewhat high.
Beef shawarma
Beef shawarma is mentioned as an occasional item that may be available.
Caspian special mix
One diner recommends this mixed dish along with lamb chop and fresh juices.
Bulgarian kebab
A reviewer calls this meat-and-chicken-mince kebab especially succulent and flavourful.
Common Concerns
Service issues
A shopper said staff ignored questions, while another described an uncomfortable interaction over parking.
Freshness concerns
Reviews report stale or deteriorating vegetables still being displayed.
Price labels
Check advertised offers carefully: one review says the counter price differed from the displayed offer.
Delivery delays
A customer reported that deliveries were consistently late.
Fish odour
One review noticed an unpleasant smell around the fish corner.
DXB
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The Bottom Line
New West Zone Supermarket is a practical neighbourhood grocery stop in Al Raffa, with everyday vegetables, fruits, bakery goods and dairy products. The most useful standout is the ready-to-eat cut-fruit selection, while another review describes wide aisles and a huge stock across a broad range of items. Chillers near the entrance carry cold drinks and snacks for a quick purchase.
The supermarket feedback is not uniformly reassuring. Several shoppers mention poor staff responses, including questions being ignored, and one regular customer was unhappy about how a parking issue was handled. Freshness also deserves attention: reviews mention vegetables that were stale or deteriorating, an odour near the fish corner and ice cream melting.
Check produce yourself rather than assuming every display is at its best. It is also worth comparing offer-list prices with the amount charged at the counter, since one customer reported a discrepancy. Roadworks were reported outside in July 2022, making it awkward to cross from the wrong side of the road.
The supplied review set also contains many reviews for a nearby or associated Iranian restaurant, including kebabs, hummus and beef shawarma; those dining comments should not be treated as proof of the supermarket’s grocery range or in-store food service.