Clear updates
Several customers say advisors explained the work clearly and kept them updated from drop-off through handover.
Nissan Service Centre - Sheikh Zayed Road - AWR Automotive
Al Quoz
Nissan Service Centre - Sheikh Zayed Road - AWR Automotive in Al Quoz handles routine servicing, inspections and larger repairs for Nissan vehicles. Reviews suggest the strongest reason to consider it is the clear, hands-on communication many customers receive during the service process.
Reputation Score
4.0
★★★★☆
2,761 ratings
Source: Google Maps
The Good Stuff
Warranty help
A customer says the team helped resolve additional issues under warranty during an Infiniti service.
Quick booking
One review describes appointment booking as quick, with progress updates once the car reached the centre.
Comfortable wait
The centre has a sit-out area where customers can have coffee while delivery paperwork is processed.
Detailed advice
During a Patrol major service, the advisor explained the car’s condition and recommended needed upgrades in accessible terms.
Tips for a Better Visit
Allow time. Build in extra time for even minor work: one dated review says an oil change and visual inspection took over six hours.
Confirm parts. Before leaving the car, ask whether all parts are available and clarify the delivery plan if work is delayed.
Check handover. Inspect the exterior, interior and every repaired feature before driving away, especially after an accessory upgrade.
Plan the visit
Practical details
12 3A St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 7:00 AM – 7:00 PM |
| Tue | 7:00 AM – 7:00 PM |
| Wed | 7:00 AM – 7:00 PM |
| Thu | 7:00 AM – 7:00 PM |
| Fri | 7:00 AM – 1:00 PM |
| Sat | 7:00 AM – 7:00 PM |
| Sun | 8:00 AM – 5:00 PM |
Popular Mentions
oil change
Routine maintenance may include an oil change and visual inspection, though one customer reported a long wait for this minor service.
visual inspection
A visual inspection is mentioned alongside an oil change as part of a minor service.
Common Concerns
Long waits
A minor oil change and visual inspection reportedly took more than six hours.
Parts delays
One customer waited several days and was asked to return when a required part became available.
Unresolved issues
A Pathfinder owner says repeated visits failed to identify or resolve sensor problems.
Poor handover
One review reports oil spots, window stains and an ambient light system that was not fully working at collection.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
nearly 950 AED
ambient light
“That costed me nearly 950 AED, for a non fully working ambient light system”Google review · March 2026
DXB
LOCAL
LOCAL
The Bottom Line
Nissan Service Centre - Sheikh Zayed Road - AWR Automotive is a Nissan-focused repair and maintenance centre in Al Quoz. You can book routine servicing, including an oil change and visual inspection, or bring in a vehicle for a larger repair. Reviews also mention major service work on a Nissan Patrol and help with issues covered by warranty.
Communication is the clearest strength. Customers describe advisors explaining service requirements, answering questions, and sending progress updates from vehicle drop-off to handover. One customer found the appointment process quick, while another appreciated the sit-out area and coffee during delivery paperwork.
The reviews show that the experience can depend heavily on how well the service process is managed. Timing is the main caution. A minor service reportedly took over six hours, and another customer waited from Thursday to Monday while parts were still pending.
A separate review describes repeated visits for unresolved sensor issues. Before collecting your car, check the bodywork, interior and repaired functions carefully: one customer reported oil spots, window stains and an ambient light system that was not fully working. The overall picture is capable and supportive when communication is strong, but delays and quality-control misses are worth planning for.