Prescription stock
Most prescriptions are reported to be stocked and available.
NMC PHARMACY
Hor Al Anz
NMC Pharmacy in Hor Al Anz is a prescription pharmacy where visitors can collect medicines and seek help with insurance approvals. Reviews suggest that non-insurance purchases can be quick and that many prescriptions are stocked, while insurance cases, token queues and staffing levels can make the visit much slower.
Reputation Score
3.1
★★★☆☆
204 ratings
Source: Google Maps
The Good Stuff
Cash service
Non-insurance purchases have been described as quick and satisfactory.
Approval help
Some customers received hands-on help resolving rejected or delayed insurance approvals.
Language support
A pharmacist was described as multilingual, knowledgeable and helpful with customer satisfaction.
Pediatric token
A special token for pediatric patients is mentioned as a useful queue feature.
Tips for a Better Visit
Visit off-peak. Avoid rush hours; reviews repeatedly describe waits of an hour or more during busy periods.
Confirm coverage. Check that your insurance covers the medicine before billing, since coverage and approval problems can delay collection.
Allow time. Leave at least an hour for the pharmacy visit, especially if insurance approval is involved.
Check submission. Ask staff to confirm the insurance report was actually sent, not merely marked as submitted.
Check quantity. Confirm the quantity before leaving if your prescription covers more than one month.
Ask for details. Ask for a medicine list if you need to compare availability elsewhere rather than receiving only a code.
Plan the visit
Practical details
G-Floor, Al Safiya Building, opp: Abu Hail Metro Station, Hor Al Anz, Near to Yasmeen building, Sana fashions and Abu Hail Center
Hor Al Anz - Deira, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 7:00 AM – 11:00 PM |
| Sun | 7:00 AM – 11:00 PM |
Common Concerns
Long queues
Waiting times can stretch beyond an hour, with reports of four-hour waits for three medicines.
Insurance delays
Insurance approvals are a recurring source of delay, sometimes requiring doctor follow-up or a return visit.
Sparse staffing
Reviews describe only two or three active counters despite there being eight counters.
Queue visibility
The token display has reportedly remained unchanged or stopped working, leaving customers unsure of the wait.
Staff manner
Several reviews describe rude, dismissive or unprofessional communication with patients.
DXB
LOCAL
LOCAL
The Bottom Line
NMC Pharmacy in Hor Al Anz handles prescription medicines and insurance approvals. The reviews point to two very different experiences: non-insurance purchases can be quick, and most prescriptions were reported as stocked, but insurance cases may need extra checking and follow-up. There is also a special token for pediatric patients.
The main caution is time. Customers describe 40-minute waits, one-hour waits, and in one case four hours for three medicines. Several reviews say only two or three counters were moving despite eight counters being present.
The token display has also reportedly failed or remained unchanged, making it difficult to judge how long is left. Insurance is the other variable. Some customers received substantial help with rejected approvals, while others said reports were not sent or that guidance about valid coverage was misleading.
Doctor contact, additional reports and even a return visit have been mentioned. For non-insurance purchases, service was specifically described as quick and satisfactory. If you go, check insurance coverage before billing, ask whether the approval request was actually submitted, and allow at least an hour during busy periods.
Confirm the medicine quantity before leaving too: one review says a two-month prescription resulted in only one month being supplied. The pharmacy may suit routine cash purchases, but urgent or insurance-dependent collections require patience and verification.