Home Testing
Home blood collections are often punctual and gentle; one visit was completed in five minutes.
Novitas Clinic
International City
Novitas Clinic is a medical clinic in International City where customers use regular consultations, teleconsultation and home blood-sample collection. Reviews especially highlight convenient home visits, gentle nursing care and doctors who explain treatment clearly, though front-desk service and waiting times can be inconsistent.
Reputation Score
4.2
★★★★☆
230 ratings
Source: Google Maps
The Good Stuff
Gentle Sampling
Reviews describe painless blood draws, including a family collection where even a three-year-old did not cry.
Remote Care
Teleconsultation can combine doctor assessment, insurance approval and home collection without a clinic visit.
Clear Doctors
Several reviews say doctors listened carefully, explained conditions and provided treatment plans that helped patients manage symptoms.
Quick Reports
One blood-sample review says the promised same-day report was delivered as agreed.
Clean Clinic
A review describes the clinic as clean, tidy and well maintained.
Insurance Support
Customers report fast help with insurance approval and prescription changes through the support team.
Tips for a Better Visit
Check Documents. Before leaving, check that referrals are signed and insurance forms are included; one patient had to return to another clinic for a signature.
Confirm Reports. Ask which tests are included and when the complete report will arrive, as one patient waited beyond 48 hours and was told to use another branch.
Use Homecare. If you are unwell or want to avoid clinic waiting, ask whether teleconsultation and home sample collection can cover your visit.
Allow Buffer. Build extra time into an in-clinic appointment because one evening visitor reported a two-hour wait.
Confirm Prescription. If medication is the reason for your visit, confirm beforehand that the consultation can result in a prescription.
Plan the visit
Practical details
Cluster - Dubai, Prime Residency II - Shop No. 4
Warsan First - Dubai International City, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Popular Mentions
Health campaign
A workplace health campaign helped participants understand their health conditions during extreme heat and included health tips.
medication delivery
One teleconsultation review says assessment, treatment and medication delivery were completed within two hours at home.
Common Concerns
Rude Reception
Multiple reviews complain about rude or unhelpful reception staff, including shouting in public.
Long Waits
Reported waits range from more than an hour to two hours, with one doctor allegedly occupied on a phone call.
Paperwork Errors
A patient reported receiving an unsigned specialist referral and then waiting again for a missing insurance consultation form.
Report Delays
One International City review says reports were shared only after follow-up and some prescribed tests were still incomplete.
Medication Concern
One reviewer alleged that a doctor’s expired licence meant medication could not be issued after consultation.
DXB
LOCAL
LOCAL
The Bottom Line
Novitas Clinic in International City is used for ordinary doctor consultations as well as teleconsultation, home blood-sample collection and laboratory testing. The home service is the clearest strength in the reviews: customers describe nurses arriving on time, explaining the procedure, finding difficult veins and taking samples with little or no pain. One insurance-supported visit handled the consultation, approval and collection at home, so the patient never had to visit the clinic.
The remote option is also praised for quick coordination, with one reviewer reporting appointment assessment and medication delivery within two hours. At the clinic, several patients appreciated doctors who listened carefully, explained diagnoses and gave personalised treatment plans. Reviews also mention clean facilities and helpful nursing care.
Service at the front desk is less predictable. Some visitors report rude receptionists, doctors taking calls while patients waited, and waits of more than an hour or even two hours. Paperwork and reporting need checking too: one referral was unsigned, another case involved a missing insurance form, and a patient said some blood tests were incomplete and reports arrived only after follow-up.
For a first visit, confirm the exact tests, report timing and completed documents before leaving; if you are unwell or short on time, ask about homecare.