Clean rooms
Rooms are often described as spacious, bright, air-conditioned and cleaned daily, with carpets and bathrooms kept tidy.
Novotel Bur Dubai
Dubai Healthcare City
Novotel Bur Dubai is a hotel in Dubai Healthcare City with comfortable rooms, a restaurant and bar, a fitness centre, and a rooftop pool. Reviews make it especially appealing for metro-connected stays, breakfast, coffee visits, and relaxed pool time.
Reputation Score
4.7
★★★★★
7,693 ratings
Source: Google Maps
The Good Stuff
Metro access
Healthcare City Metro Station is about 300 metres away, making the hotel useful for airport connections and getting around Dubai.
Helpful service
Reviews repeatedly describe warm, attentive service, including prompt support during a guest’s medical emergency.
Breakfast spread
Breakfast includes Asian, Arabic and Indian choices alongside bread, cheese, fruit, eggs and coffee.
Pool experience
The rooftop pool is described as clean, relaxing and suitable for quality family time.
Good coffee
Coffee visitors specifically mention rich, smooth cups and consistently well-made drinks at the hotel’s cafés and bars.
Family friendly
Restaurant staff were especially accommodating with a 20-month-old child, while another buffet supported a large group with children.
Tips for a Better Visit
Check allocation. If you book an Executive Room or hold status, confirm the room category at check-in; one guest received a Deluxe Room instead.
Inspect amenities. Check towels and bathroom amenities on arrival and request replacements promptly, as one guest reported delayed service and an expired dental kit.
Use the metro. Plan around Healthcare City Metro Station, roughly 300 metres away on the Green Line, especially if you do not need nearby shops.
Compare packages. Ask about pool packages before booking: one review reported unlimited swimming with food inclusions for 49 AED.
Try breakfast. The breakfast buffet may offer good value for two; one review reported 70 AED for two people and praised the mini almond croissants.
Expect sun. If you plan to use the rooftop pool, be prepared for limited shade in the pool area, particularly during intense summer sun.
Plan the visit
Practical details
Umm Hurair Second - Dubai Healthcare City - Dubai
Umm Hurair Second - Dubai Healthcare City, Dubai
Popular Mentions
Hangout Cafe
The ground-floor Hangout Cafe is mentioned for breakfast, coffee and well-priced food, including butter chicken.
Breakfast buffet at Hangout Cafe
The breakfast buffet includes eggs, coffee and a broad spread; one guest especially enjoyed the mini almond croissants.
Best Butter chicken
One stopover guest singled out the butter chicken at the ground-floor café as a standout dish.
GourmetBar
The GourmetBar is mentioned for coffee and friendly service, making it an option for a casual hotel coffee stop.
Chai gourmet bar
A returning visitor mentions the Chai gourmet bar as a regular place to grab a drink and receive a warm welcome.
Common Concerns
Room allocation
A Gold member who booked an Executive Room said they were initially given a Deluxe Room instead.
Room condition
One stay began with dusty rooms, while another guest found a family room slightly musty.
Pool shade
The rooftop pool area reportedly lacks shade, which can make daytime lounging uncomfortable in Dubai’s intense summer sun.
Limited nearby shops
One guest found the hotel a little far from groceries, cafés and shops, despite its close metro access.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
49 AED
unlimited swimming with food inclusions
“Had a wonderful experience at Novotel! For only 49 AED, you can enjoy unlimited swimming with food inclusions, which is truly worth it”Google review · May 2026
DXB
LOCAL
LOCAL
The Bottom Line
Novotel Bur Dubai is a practical hotel base in Dubai Healthcare City, particularly for short stays, business trips and medical appointments. You can book a room, eat at Hangout Cafe, use the rooftop pool and fitness facilities, or simply drop in for coffee. Healthcare City Metro Station is roughly 300 metres away, which helps if you want to reach downtown or the airport without relying entirely on taxis.
Breakfast is a clear draw. Reviews mention Asian, Arabic and Indian dishes, eggs, fruit, bread, cheese and good coffee; one guest called the mini almond croissants a favourite. The breakfast buffet at Hangout Cafe was reported at 70 AED for two, while a separate pool package was described as 49 AED for unlimited swimming with food inclusions.
Confirm current prices before visiting. Rooms are commonly described as spacious, clean and comfortable, and the rooftop pool gets good marks for being tidy and relaxing. Still, check your room category at arrival if you booked an Executive Room, and inspect towels and bathroom amenities early.
Reviews include reports of a dusty room, delayed housekeeping, an expired dental kit and a musty smell in one room. The pool also has limited shade, so daytime lounging may be less comfortable in summer. Nearby groceries and cafés are not especially close, but the metro is.