Karak tea
Karak tea is the clearest reason many customers stop by, with one reviewer calling it the best in town.
Al Quoz
NT Cafe is a casual cafeteria in Al Quoz where tea breaks, shawarma and quick meals are the main draw. Reviews particularly highlight the Karak tea and Hyderabadi-style dum biryani, though food quality and service can vary noticeably.
Source: Google Maps
Karak tea is the clearest reason many customers stop by, with one reviewer calling it the best in town.
The Hyderabadi-style dum biryani receives a specific positive mention from a customer.
Special tea, coffee, sulemani and green tea are mentioned as affordable options.
Some delivery orders have been impressively fast, including a WhatsApp order reported as quick with excellent food.
One customer describes it as a nice place to sit with friends while having tea.
These items at NT CAFE - Al Quoz Ind 2 got the most positive mentions in user reviews. Check them out!
“Must try shwarama once visit here”
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Review excerpts
“Must try shwarama once visit here”March 2023
“This cafe is good tea 🍵 and very very tasty shawarma”March 2023
“Hyderabadi style dum biryani is yummy 😋”
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“Hyderabadi style dum biryani is yummy 😋”February 2024
“Decent chai worth for the price . Just took a take with a friends recommendation.”
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“Decent chai worth for the price . Just took a take with a friends recommendation.”May 2026
“Decent …. For Karak Lovers”
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“Decent …. For Karak Lovers”May 2026
“Love their Karak Tea, best in the town.”
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“Love their Karak Tea, best in the town.”January 2024
“I ordered a burger, but it took almost 2 hours to be delivered. When it finally arrived, the burger was cold and did not taste fresh. Such a long delay and poor food quality are unacceptable.”
Positive 0Negative 1
Critical review excerpts
“I ordered a burger, but it took almost 2 hours to be delivered. When it finally arrived, the burger was cold and did not taste fresh. Such a long delay and poor food quality are unacceptable.”June 2026
“Worst food ! I ordered veg noodles and they delivered maggi full of vegetables without any flavour . Later they not respond when i contacted them about the order”
Positive 0Negative 1
Critical review excerpts
“Worst food ! I ordered veg noodles and they delivered maggi full of vegetables without any flavour . Later they not respond when i contacted them about the order”July 2025
“I asked them for fresh milk tea and he is giving milk with Lipton bag .Staff was very rude waste of money and he is saying if you want you can drink or you can go”
Positive 0Negative 1
Critical review excerpts
“I asked them for fresh milk tea and he is giving milk with Lipton bag .Staff was very rude waste of money and he is saying if you want you can drink or you can go”October 2025
“Iam very disappointed 13:11:2024 11:30pm i order two spicy swarma but they give normal swarma I ask this servant and cashier also they not give proper response and behaviour very bad Iam a regular customer for this shop but few months before give proper response and proper taste but now very worst behaviour worst customer service and very worst food”
Positive 0Negative 1
Critical review excerpts
“Iam very disappointed 13:11:2024 11:30pm i order two spicy swarma but they give normal swarma I ask this servant and cashier also they not give proper response and behaviour very bad Iam a regular customer for this shop but few months before give proper response and proper taste but now very worst behaviour worst customer service and very worst food”November 2024
“I ordered soup and shawarma, it was so spicy, shawarma was dry.”
Positive 0Negative 1
Critical review excerpts
“I ordered soup and shawarma, it was so spicy, shawarma was dry.”December 2024
“Iam very disappointed 13:11:2024 11:30pm i order two spicy swarma but they give normal swarma I ask this servant and cashier also they not give proper response and behaviour very bad Iam a regular customer for this shop but few months before give proper response and proper taste but now very worst behaviour worst customer service and very worst food”
Positive 0Negative 1
Critical review excerpts
“Iam very disappointed 13:11:2024 11:30pm i order two spicy swarma but they give normal swarma I ask this servant and cashier also they not give proper response and behaviour very bad Iam a regular customer for this shop but few months before give proper response and proper taste but now very worst behaviour worst customer service and very worst food”November 2024
“Worst food ! I ordered veg noodles and they delivered maggi full of vegetables without any flavour . Later they not respond when i contacted them about the order”
Positive 0Negative 1
Critical review excerpts
“Worst food ! I ordered veg noodles and they delivered maggi full of vegetables without any flavour . Later they not respond when i contacted them about the order”July 2025
“Musilims brothers be careful they are selling all Haram I’m sure as I ordered 2 zinger burgers nd the smell ouch like they used haram chicken nd it smells tooooooooo bed I returned nd they are behaving like it’s NT frm them”
Positive 0Negative 1
Critical review excerpts
“Musilims brothers be careful they are selling all Haram I’m sure as I ordered 2 zinger burgers nd the smell ouch like they used haram chicken nd it smells tooooooooo bed I returned nd they are behaving like it’s NT frm them”August 2023
“I asked them for fresh milk tea and he is giving milk with Lipton bag .Staff was very rude waste of money and he is saying if you want you can drink or you can go”
Positive 0Negative 1
Critical review excerpts
“I asked them for fresh milk tea and he is giving milk with Lipton bag .Staff was very rude waste of money and he is saying if you want you can drink or you can go”October 2025
Confirm timing. If ordering delivery, confirm the expected time before paying; reported waits range from 40 minutes to almost two hours.
Check tea type. If you want fresh milk tea, confirm how it is prepared first; one customer received tea made with a Lipton bag instead.
Check spice. Clarify the spice level and repeat the order at handover, since a customer received normal shawarma instead of spicy shawarma.
Bring water. Ask about water when you arrive or be prepared to buy a bottle, as a review says it is not provided to customers.
Avoid peak waits. For delivery, WhatsApp has received a strong quick-service report, but the wider feedback suggests avoiding busy periods when possible.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Delivery times are inconsistent; reviews describe waits of 40 minutes, 90 minutes and nearly two hours.
Repeated reviews complain about rude or argumentative staff, including poor responses during order problems.
Food quality varies: examples include a cold burger, dry shawarma and noodles described as flavourless Maggi.
One customer says staff served food with the same hands used to clean tables and without gloves.
A review says the cafeteria does not provide water and customers must buy it if needed.
These are customer-reported mentions, not a current price list. Prices may have changed.
a cup of tea
“In the past, a cup of tea cost 2 dirhams, like it was made with almond milk”Google review · November 2025
The Bottom Line
NT Cafe is a casual cafeteria in Al Quoz built around tea breaks, shawarma and straightforward meals. Karak tea is the strongest recurring recommendation, while the Hyderabadi-style dum biryani also gets a specific thumbs-up. Special tea, coffee, sulemani and green tea are mentioned as lower-priced choices, and the café has some seating for a relaxed tea with friends.
The experience is uneven. A WhatsApp delivery order was reported as super quick with excellent food, but other customers waited 40 minutes, 90 minutes or almost two hours; one burger arrived cold, and another delivery of vegetable noodles was described as Maggi without flavour. Shawarma feedback swings from “very tasty” to dry, overly spicy or incorrectly prepared, so checking the order matters.
Service is the main caution. Several reviews describe rude staff, poor responses and disappointing night-shift service. There is also a hygiene complaint about handling food after cleaning tables, plus a report that water is not provided unless purchased.
If you visit, confirm tea preparation, spice level, delivery timing and the card total before completing the order. NT Cafe can work well for a quick tea or selected dish, but it is worth keeping expectations measured.