Shade matching
Staff often help customers find suitable foundation, lipstick, lip gloss and other shades for their skin tone.
NYX Professional Makeup
Mirdif
NYX Professional Makeup in Mirdif is a cosmetics store where you can shop colour makeup and get help with shade matching. Reviews particularly mention finding suitable foundation, lipstick and concealer shades, sometimes with an application or makeup trial.
Reputation Score
4.4
★★★★☆
150 ratings
Source: Google Maps
The Good Stuff
Hands-on help
Customers who are unsure what to buy may receive product application and a chance to see the finished result.
Product guidance
Several reviews describe patient recommendations based on skin type, concerns and the customer’s intended look.
Makeup trials
A customer and her girlfriend received a makeup trial alongside recommendations suited to the girlfriend’s needs and skin type.
Store atmosphere
One visitor found the shop bright, welcoming and well-organized, with staff who could quickly locate products from reference photos.
Accessible pricing
One customer described the prices as reasonable and affordable while praising the everyday and professional makeup range.
Tips for a Better Visit
Ask matching. Ask for shade advice based on your skin type or concerns rather than choosing only by appearance.
Request application. If you are unsure about a corrector or concealer, ask whether staff can apply it and show the finished result.
Check purchases. Check that the item in your hand is the sale product, not a tester, before reaching the cashier.
Confirm exchanges. Before buying a promotion, ask about its exchange deadline; one shopper was told promotional items had only three days.
Show discount cards. If you use an Es'ad card, present it at the cashier during payment rather than assuming it will be requested.
Allow queue time. Busy periods can mean a long payment queue, so allow extra time if you need to ask about an unpriced item.
Plan the visit
Practical details
City Centre Mirdif - E311
Mirdif, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Buttermelt Bronzer
A visitor came specifically looking for the Buttermelt Bronzer and asked for help choosing the right shade.
makeup fixator spray
One customer singled out the makeup fixator spray as a favourite product.
corrector and concealer
A customer unfamiliar with makeup received patient help selecting and applying a corrector and concealer.
Common Concerns
Uneven service
Some visitors report that staff chatted among themselves or walked away instead of helping, even when the shop was not busy.
Product mix-up
One customer was handed a tester instead of the purchased item and only noticed at the cashier.
Policy disclosure
A customer learned only after purchase that promotional items had a three-day exchange window.
Price queries
A complaint describes a customer waiting in a long queue for help with an item that had no price tag.
Reported rudeness
Several complaints describe aggressive, dismissive or unwelcoming interactions, so service can vary noticeably by visit.
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The Bottom Line
NYX Professional Makeup in Mirdif is a colour-cosmetics shop where you can browse makeup and ask for practical help choosing shades. Reviews specifically mention foundation, lipstick, lip gloss, corrector and concealer matching, with some customers receiving product application or a makeup trial rather than being left to guess. The strongest pattern is knowledgeable, patient assistance when the right staff member is available.
Customers describe recommendations based on skin type and concerns, help locating products from photos, and a bright, well-organized shop. The Buttermelt Bronzer and makeup fixator spray also receive direct mentions, while one reviewer considers the prices reasonable and affordable. Service is not consistent.
Some shoppers say employees were friendly, attentive and professional, but others report staff chatting instead of helping, being walked away from after asking for assistance, or receiving an unwelcoming response. One customer was handed a tester instead of the actual product, so check your items before paying. If you shop during a promotion, confirm the exchange deadline before purchase; one review cites a three-day limit.
Also present an Es'ad card at the cashier if applicable. The reviews do not establish a reliable quiet period, and one customer reported a long queue at a busy time.