Quiet setting
The resort feels secluded and peaceful, with one guest saying the privacy and quietness made it feel like a true escape in Dubai.
One&Only The Palm
Jumeirah
One&Only The Palm is a quiet luxury hotel resort in Jumeirah, centred on spacious rooms, a private beach and polished pools. Guests come for restful stays, generous breakfast at Zest, and restorative treatments at the Guerlain Spa, with family-friendly activities available too.
Reputation Score
4.7
★★★★★
3,157 ratings
Source: Google Maps
The Good Stuff
Personal service
Butlers, hosts and concierge teams are repeatedly praised for handling requests smoothly, including restaurant bookings, spa arrangements and late check-out.
Strong breakfast
Breakfast is a major highlight, combining a wide buffet with à la carte choices and consistently high-quality ingredients.
Beach pools
The clean private beach and multiple pools suit both relaxed beach days and quieter adults-only pool time.
Family friendly
The Kids Club has activities that kept children entertained, and reviewers also mention memorable villa movie nights and in-villa barbecues.
Calming spa
The Guerlain Spa is described as calm, immaculate and restorative, with skilled therapists and a boutique on site.
Easy transport
Prompt buggy service makes it simple to move around the resort without waiting.
Tips for a Better Visit
Clarify packages. Before booking a spa package, ask in writing whether treatments are prepaid or charged separately; one guest was surprised by a post-checkout bill.
Allow buffer. Leave extra time for arrival and check-in, since one guest reported a 1-hour-45-minute wait.
Check room phone. Test the room telephone soon after arrival and report any fault immediately, especially if you expect to use room service.
Book spa time. Reserve enough time for the spa rather than squeezing in one treatment; a guest regretted not booking longer.
Ask about villas. For added privacy, ask about a one- or two-bedroom villa with a private pool; reviews specifically praise the quietness and beach access.
Plan the visit
Practical details
West Crescent, Palm
The Palm Jumeirah - Jumeirah, Dubai
Popular Mentions
STAY by Yannick Alléno
This Michelin-starred restaurant is praised for beautifully presented dishes, rich flavours and detailed service.
101 restaurant
The waterfront restaurant receives praise for its food and attentive service during a dinner visit.
Pizza-making class
A hands-on resort activity that one honeymooning couple found fun and meaningful.
Common Concerns
Slow check-in
One guest reported waiting 1 hour and 45 minutes to check in, a serious issue for a luxury stay.
Room fault
A broken room telephone left one guest unable to contact room service or reception, with repair scheduled later that evening.
Breakfast errors
One review describes delayed acknowledgment, an incorrect order, undercooked eggs and cold hot drinks during a quiet breakfast service.
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The Bottom Line
One&Only The Palm is a secluded resort in Jumeirah for travellers who want Dubai without the constant city bustle. Reviews highlight spacious, beautifully maintained rooms, a private beach, several pools and buggy transport around the grounds. It works especially well for couples, celebrations and families: the Kids Club has varied activities, while one family enjoyed a two-bedroom villa, an in-villa movie night and a barbecue arranged as an extra service.
Food and wellness are strong parts of the stay. Breakfast at Zest is repeatedly described as a highlight, with a large buffet and à la carte choices. Guests also mention STAY by Yannick Alléno, 101 restaurant and the Guerlain Spa, where a massage was described as restorative.
A pizza-making class and yoga class add activity beyond the pool and beach. Service is usually the defining strength, with hosts and butlers handling restaurant bookings, spa arrangements and special occasions thoughtfully. There is one important caution: a recent guest reported a 1-hour-45-minute check-in delay, a broken room telephone and several breakfast mistakes.
Separate reviews also warn that spa-package inclusions and charges need careful confirmation before booking. The overall picture is highly polished, but checking those details upfront will help protect a special-occasion stay.