Fast Attestation
One customer’s MOFA attestation was completed within a day.
OnTime Government Services - Bur Dubai Branch
Umm Hurair
OnTime Government Services is a typing and government-transaction service in Umm Hurair, handling requests such as MOFA attestation and document translation. Reviews include both same-day completions and long delays, so it is worth confirming availability, timing and fees before submitting important paperwork.
Reputation Score
3.2
★★★☆☆
106 ratings
Source: Google Maps
The Good Stuff
Same-Day Update
A degree-attestation customer received a WhatsApp confirmation the same day, ahead of the promised next-morning delivery.
Clear Documents
The office immediately supplied the necessary documentation and payment receipt in one reported case.
Patient Guidance
One review describes staff taking time to understand the request, explain it and advise on the appropriate next step.
Typing Help
A customer specifically described the branch as a hassle-free option for Pakistani typing services.
Tips for a Better Visit
Call Ahead. Confirm passport-renewal availability before travelling; one customer was sent to the branch, then told to go to the embassy.
Get Deadlines. Ask for a written completion date and an update process, since a 30-minute task reportedly exceeded three working days.
Check Currency. Before paying, verify the currency on any payment link; one Ejari customer received a GBP link instead of AED.
Inspect Documents. Check returned papers immediately: one educational document came back with full oil stains after MOFA attestation.
Confirm Refunds. If a service is cancelled or cannot proceed, ask for the refund terms and receipt before leaving.
Plan the visit
Practical details
Khalid Bin Al Waleed Rd - opposite Consulate General of Pakistan
Bur Dubai - Umm Hurair 1, Dubai
| Mon | 7:00 AM – 5:30 PM |
| Tue | 7:00 AM – 5:30 PM |
| Wed | 7:00 AM – 5:30 PM |
| Thu | 7:00 AM – 5:30 PM |
| Fri | 7:00 AM – 5:30 PM |
| Sat | 9:00 AM – 3:00 PM |
| Sun | Closed |
Popular Mentions
Ejari registration
Ejari registration is mentioned in a complaint about a payment link being issued in GBP instead of AED.
Translation and transaction
A customer reported completing a translation and transaction very quickly at the branch.
Passport renewal
Passport renewal is displayed and discussed in reviews, but one customer was told the branch did not provide it and to visit the embassy.
Common Concerns
Poor Communication
Customers report unanswered calls and messages, including a promised Monday collection where nobody responded for almost three hours.
Long Delays
Reported turnaround times range far beyond the estimate; one document took 14 days before being reported rejected.
Queue Issues
A review says the token system was not followed, with people being served without tokens.
High Charges
One customer was charged 40 Durham for printing a single black-and-white page and considered the fee excessive.
DXB
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The Bottom Line
OnTime Government Services in Umm Hurair handles typing and government paperwork, with reviews mentioning MOFA and MOE degree attestation, document translation, Ejari registration and Pakistani typing services. The strongest reports describe cooperative guidance, immediate payment documentation and one degree attestation confirmed by WhatsApp on the same day. Those experiences make the branch worth considering when the request is clearly within its scope and timing is confirmed upfront.
Reliability is uneven. Some customers report fast work, but others describe promised deadlines being missed, unanswered calls and messages, or a document submitted late and rejected after 14 days without proof of rejection. A passport-renewal customer was directed to this branch after seeing a renewal poster, then told to visit the embassy instead.
Confirm the exact service before making the trip. Costs and payment details also deserve attention. One customer paid 40 Durham for a single black-and-white page, while another said an incorrectly denominated GBP payment link added 300 AED to an Ejari payment.
Ask for the total in AED, a receipt, the expected completion date and the refund process. If documents are returned, inspect their condition immediately.