Tender chicken
The flame-grilled chicken is repeatedly described as tender and juicy, with lemon-herb basting standing out as a less familiar flavour.
Dubai Festival City
Oporto in Dubai Festival City serves Portuguese/Australian-style grilled chicken, burgers and wraps in a colourful mall setting. Reviews make the flame-grilled chicken and Bondi burger the clearest reasons to stop, especially if you want something lighter than typical fried chicken.
Source: Google Maps
The flame-grilled chicken is repeatedly described as tender and juicy, with lemon-herb basting standing out as a less familiar flavour.
The Bondi burger has a distinctive flavour that several diners preferred over more conventional fast-food burgers.
Several reviews mention food arriving quickly, making this useful for a snack or mall meal when you do not want a long wait.
Freshness is a recurring strength: one family praised the crisp garden salad, hot fries and tender, lightly seasoned chicken.
Portions can be generous; one whole-chicken meal with three sides was reported as enough for three adults.
Staff commonly explain the menu and recommend best sellers, which helps first-time diners choose between chicken, burgers and spice levels.
Foods and drinks mentioned in reviews of Oporto - Dubai Festival Centre, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
“Forget fried chickens and burger factories, this is a Must Stop place in Festival Mall. The amazing taste of burgers and grilled chicken blew my socks off, all elevated with the taste of their original sauce.”
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“Forget fried chickens and burger factories, this is a Must Stop place in Festival Mall. The amazing taste of burgers and grilled chicken blew my socks off, all elevated with the taste of their original sauce.”July 2022
“We were invited to a tasting that consists of Oporto’s bests and it was DELICIOUs. The original sauce just had the right amount of spice.”March 2021
“I ordered the 1/2 chicken box and it was extra special because of the original chili sauce from Australia.”
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“I ordered the 1/2 chicken box and it was extra special because of the original chili sauce from Australia.”December 2021
“We were told to download their app to get one free burger and damn it was so good and we revisited for that burger called “Bondi”.”
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“We were told to download their app to get one free burger and damn it was so good and we revisited for that burger called “Bondi”.”June 2022
“I ordered bondi chicken burger it was delicious , but the chicken rappa was normal.”
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“I ordered bondi chicken burger it was delicious , but the chicken rappa was normal.”September 2021
“Great place for chargrilled chicken. Quite possibly the best in town! Good quality chicken, coming as chicken pieces or burgers, with different levels of spice.”
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“Great place for chargrilled chicken. Quite possibly the best in town! Good quality chicken, coming as chicken pieces or burgers, with different levels of spice.”May 2022
“Loved the huge serving of cheesy fries that came as a side with the delicious Portuguese flame grilled chicken.”
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“Loved the huge serving of cheesy fries that came as a side with the delicious Portuguese flame grilled chicken.”October 2021
“I must say they have awsum chicken burger very unique and different taste. It's a must try burger for all chicken lovers.”
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“I must say they have awsum chicken burger very unique and different taste. It's a must try burger for all chicken lovers.”June 2023
“Great place for chargrilled chicken. Quite possibly the best in town! Good quality chicken, coming as chicken pieces or burgers, with different levels of spice. Go for the former option if you're look for a healthy meal at an acceptable cost.”
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“Great place for chargrilled chicken. Quite possibly the best in town! Good quality chicken, coming as chicken pieces or burgers, with different levels of spice. Go for the former option if you're look for a healthy meal at an acceptable cost.”May 2022
“Chilly cheese chips 10/10 crispy nicely spiced excellent mix of gravy and cheese.”
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“Chilly cheese chips 10/10 crispy nicely spiced excellent mix of gravy and cheese.”November 2021
“Also, their coleslaw was fresh too and fries were chunky and crispy.”
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“Also, their coleslaw was fresh too and fries were chunky and crispy.”December 2022
“The corn was actually amazing and one of the best I've had.”
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“The corn was actually amazing and one of the best I've had.”July 2022
“I have tried their most selling item the double checkin burger as recommended by their staff, it’s good, but was much better when added the extra spicy 🌶 sauce, the small fried chicken pieces is really nice, unfortunately that famous grilled chicken needed 50 minutes waiting, so I did not try, for sure I will come again to try it, the staff are super polite and welcoming and are very friendly with the kids.”
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“I have tried their most selling item the double checkin burger as recommended by their staff, it’s good, but was much better when added the extra spicy 🌶 sauce, the small fried chicken pieces is really nice, unfortunately that famous grilled chicken needed 50 minutes waiting, so I did not try, for sure I will come again to try it, the staff are super polite and welcoming and are very friendly with the kids.”September 2021
“One of the most delicious flame grilled chicken and that too at an amazing price.”
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“One of the most delicious flame grilled chicken and that too at an amazing price.”June 2021
“We got the flame grilled half chicken with Original Chilli and Lemon Herb. In addition we got the Bondi burger and a peach mocktail. The chicken was really tasty we enjoyed it so much although at first we thought the size a piece was quite small for the price.”
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“We got the flame grilled half chicken with Original Chilli and Lemon Herb. In addition we got the Bondi burger and a peach mocktail. The chicken was really tasty we enjoyed it so much although at first we thought the size a piece was quite small for the price.”January 2023
“This restaurant has to be where I loved grilled chicken sandwiches for once. The chicken was spectacular with its flavour and the fact that it's breast and not ground chicken. The only downside was that the chicken needed a tad bit more salt but that was already provided on the table so it wasn't much of a hassle. Overall very recommended for anyone into chicken.”
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“This restaurant has to be where I loved grilled chicken sandwiches for once. The chicken was spectacular with its flavour and the fact that it's breast and not ground chicken. The only downside was that the chicken needed a tad bit more salt but that was already provided on the table so it wasn't much of a hassle. Overall very recommended for anyone into chicken.”April 2022
“The kids loved the grilled corn!”
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“The kids loved the grilled corn!”December 2022
“I decided to opt with a variety meal that consisted of 1 chicken burger, 1 lemon and herb 1/2 chicken and fries. The taste was great and I left being very satisfied. The burger was juicy and had a good amount of sauce and lettuce. As for the chicken...Wow, it was super tender and it was probably one of the best chicken I have had in years.”
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“I decided to opt with a variety meal that consisted of 1 chicken burger, 1 lemon and herb 1/2 chicken and fries. The taste was great and I left being very satisfied. The burger was juicy and had a good amount of sauce and lettuce. As for the chicken...Wow, it was super tender and it was probably one of the best chicken I have had in years.”November 2022
“Funny but we literally finished the chicken till its bone, it was very tender and flavorful, I personally liked their version of lemon and herb chicken. It was something new to my taste compared to the common grilled chicken around Dubai.”
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“Funny but we literally finished the chicken till its bone, it was very tender and flavorful, I personally liked their version of lemon and herb chicken. It was something new to my taste compared to the common grilled chicken around Dubai.”January 2023
“My favorite is the Oprego sauce.”
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“My favorite is the Oprego sauce.”June 2021
“The peta bread came straight from the oven and their signature hot sauce was one of the best.”
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“The peta bread came straight from the oven and their signature hot sauce was one of the best.”June 2021
“Loved the huge serving of cheesy fries that came as a side with the delicious Portuguese flame grilled chicken.”
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“Loved the huge serving of cheesy fries that came as a side with the delicious Portuguese flame grilled chicken.”October 2021
“Quarter chicken was good, fries good, airy and very relaxed seating, friendly staff, quick service.”
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“Quarter chicken was good, fries good, airy and very relaxed seating, friendly staff, quick service.”March 2021
“I had one bite of the spicy burger, it was really light and you wouldnt feel its heavy or saucy. Definitely going back there again for their burgers!”
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“I had one bite of the spicy burger, it was really light and you wouldnt feel its heavy or saucy. Definitely going back there again for their burgers!”July 2022
“I decided to opt with a variety meal that consisted of 1 chicken burger, 1 lemon and herb 1/2 chicken and fries. The taste was great and I left being very satisfied.”
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“I decided to opt with a variety meal that consisted of 1 chicken burger, 1 lemon and herb 1/2 chicken and fries. The taste was great and I left being very satisfied.”November 2022
“We ordered their ‘’whole chicken feed’’ meal that consisted of 1 whole grilled chicken, 3 share sides, 4 pita breads and 4 sauces worth 125aed. It was enough for 3 adults.”
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“We ordered their ‘’whole chicken feed’’ meal that consisted of 1 whole grilled chicken, 3 share sides, 4 pita breads and 4 sauces worth 125aed. It was enough for 3 adults.”October 2021
“We ordered their ‘’whole chicken feed’’ meal that consisted of 1 whole grilled chicken, 3 share sides, 4 pita breads and 4 sauces worth 125aed. It was enough for 3 adults.”
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“We ordered their ‘’whole chicken feed’’ meal that consisted of 1 whole grilled chicken, 3 share sides, 4 pita breads and 4 sauces worth 125aed. It was enough for 3 adults.”October 2021
“The wrap has a lot of chicken inside, unlike in other fast food where there is nothing at the bottom.”
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“The wrap has a lot of chicken inside, unlike in other fast food where there is nothing at the bottom.”February 2022
Only neutral feedback
“We also had chicken meal and it was ok.”
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Only neutral feedback
“I ordered bondi chicken burger it was delicious , but the chicken rappa was normal.”
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“We ordered churros but they were hard and burnt, staff were kind enough to make a new batch, but could’ve been better.”
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“We ordered churros but they were hard and burnt, staff were kind enough to make a new batch, but could’ve been better.”November 2022
“I ordered 2 half chicken boxes and requested for 4 breast pieces. One of the pieces was stale / old and falling apart.”
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“I ordered 2 half chicken boxes and requested for 4 breast pieces. One of the pieces was stale / old and falling apart.”January 2023
“Also we ordered the jalapeño bites which was like eating into wood, it was the strangest jalapeño bites I have ever tasted.”
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“Also we ordered the jalapeño bites which was like eating into wood, it was the strangest jalapeño bites I have ever tasted.”May 2021
“The vegan burger wasn't that good.”
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“The vegan burger wasn't that good.”March 2021
“Lemongrass Mo-tea-to 0/10 Aed.22 wasted on coloured sugar water with zero lemongrass fully disappointed...just came in a glass no garnish like the photo. Just had it as i was thirsty”
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“Lemongrass Mo-tea-to 0/10 Aed.22 wasted on coloured sugar water with zero lemongrass fully disappointed...just came in a glass no garnish like the photo. Just had it as i was thirsty”November 2021
Try Bondi. First-timers could start with the Bondi burger, which one reviewer revisited after receiving it through the app and found very good.
Request less salt. Ask for less salt on the fries: a customer found them excessively salty even though the portion was large.
Use the app. Download the app if it is your first visit; reviews mention a free burger on registration and points or offers on later purchases.
Share meals. Consider sharing larger meals: one whole-chicken feed with three sides was enough for three adults.
Expect mild spice. If you want real heat, ask about extra spicy sauce; one diner found the medium chicken and Extremo option milder than expected.
Plan the visit
Food quality is not completely consistent: one customer received a stale half-chicken piece and reported poor follow-up.
A burger review found the sauce dumped in one corner, leaving it messy and suggesting rushed preparation.
Churros were reported hard and burnt, while one review found the jalapeño bites unusually tough.
A diner reported waiting 50 minutes for the grilled chicken, so timing may vary despite many quick-service reviews.
The Bottom Line
Oporto is a chicken restaurant in Dubai Festival City built around Portuguese/Australian-style grilling rather than standard fried chicken. You can order a Bondi burger, flame-grilled chicken, wraps or a whole-chicken sharing meal. The strongest reviews focus on tender, juicy chicken and the distinctive original chilli and lemon-herb flavours.
The Bondi burger is a reliable starting point for newcomers, while the flame-grilled half chicken suits anyone looking for a lighter, less oily meal. Portions vary by order, but one whole-chicken feed with three sides was enough for three adults, and several diners found the service quick. The colourful interior and comfortable seating also work well for a casual family meal in the mall.
There are a few things to manage. Fries have been excessively salty, so ask for less salt. Sauces were praised by some diners but criticised by others, and one burger arrived with sauce piled into one corner.
Grilled chicken has occasionally taken as long as 50 minutes, despite many reports of fast service. For value, check the app: reviews mention a free burger after registration and a points or offers system. A reported whole chicken feed with three sides, pita breads and four sauces cost 125 AED, though this is a customer-reported past price rather than a current menu quote.