Authentic Items
Reviews repeatedly describe products as genuine, including a Diesel jacket delivered with original tags.
Outlet House
Dubai Industrial City
Outlet House is an online retail platform for fashion, footwear, accessories and fragrances across the GCC. Reviews point to hard-to-find perfumes, branded shoes and designer clothing, often paired with quick delivery, responsive support and attractive deals.
Reputation Score
4.8
★★★★★
123 ratings
Source: Google Maps
The Good Stuff
Strong Deals
Customers report prices below other websites and even below an outlet price for a Ralph Lauren item.
Fast Delivery
Several orders arrived the next day, while one shoe order reached the customer within 48 hours.
Helpful Support
Customer service has helped with order changes, sizing issues, refunds and delivery coordination through chat and WhatsApp.
Gift Packaging
Perfumes and clothing have arrived in gift bags, with labels, decoration or complimentary gift wrapping.
Easy Website
A perfume shopper found the website easy to navigate, with detailed descriptions and images supporting product selection.
Flexible Changes
A wrong-size order was corrected the next day, and a later exchange was delivered within 24 hours.
Tips for a Better Visit
Check Sizing. Use the size guide or message support before ordering; one shopper needed sizing help and another received a fast replacement.
Ask Delivery. If you are in a remote area, ask whether free shipping can be extended; one remote-location order received that support.
Check Discounts. Look for welcome codes, sale promotions and possible vouchers before paying; customers mention all three types of savings.
Request Wrapping. For a present, ask about complimentary gift wrapping; reviewers received gift bags, labels and decorated perfume deliveries.
Confirm Courier. For time-sensitive orders, confirm the delivery arrangement first because one customer reported an Aramex delay.
Use Installments. If buying several items, check whether Tabby is available to divide the payment into installments.
Plan the visit
Practical details
BMA Limited
Mena Jabal Ali - Jebel Ali Freezone, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 3:00 PM |
| Sat | 9:00 AM – 3:00 PM |
| Sun | Closed |
Popular Mentions
Dior Sauvage
Dior Sauvage is one of the repeat-purchase perfumes mentioned by a customer.
Asics shoes for padel
A customer bought Asics shoes for padel and later exchanged them when the fit was too narrow.
Diesel - J-Glory Transition Jacket
A hard-to-find Diesel jacket was ordered online and delivered in perfect condition.
Tabby
Tabby is mentioned as a payment option that lets shoppers split purchases into installments.
Common Concerns
Delivery Delays
One customer said an order was delayed much longer than advertised, while another blamed late delivery on Aramex.
Courier Issues
A review specifically reports that an Aramex delivery did not arrive on time.
Shoe Durability
One customer said a shoe costing more than 750 broke after less than a month and was denied a return under the policy.
Limited Range
One reviewer liked the product quality but wished the online catalogue carried more items.
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The Bottom Line
Outlet House is an online shop for fashion, footwear, accessories and fragrances, serving customers across the GCC. The reviews make it especially interesting for perfume shoppers: customers mention hard-to-find scents, large-size Tuxedo perfume and repeat purchases of Dior Sauvage. Branded shoes and clothing also feature, including Asics shoes for padel, Tommy T-shirts and a Diesel J-Glory Transition Jacket.
Pricing is a major draw. Shoppers describe perfumes and branded items as considerably cheaper than alternatives, with deals, discount codes and occasional free delivery mentioned. Gift buyers may also appreciate complimentary wrapping, gift bags, labels and decorative presentation.
The website is described as easy to navigate, and Tabby is mentioned as an installment option for larger purchases. Support is a strong part of the experience when something needs fixing. Reviews describe quick replies through online chat and WhatsApp, order changes after checkout, size exchanges within 24 hours and an immediate refund in one shoe exchange.
Delivery is often next day or within 48 hours, but there are exceptions: one customer reported a delay much longer than advertised and another criticised Aramex. There is also a serious isolated complaint about a shoe breaking within a month and the return being refused, so check sizing and the return policy before ordering footwear.