Clean buildings
Several tenants describe Pacific-managed buildings as clean, tidy and well maintained, including one resident’s 18-month stay.
Pacific Real Estate Investment LLC
Business Bay
Pacific Real Estate Investment LLC is a Business Bay real estate agency handling property management and apartment leasing. Reviews suggest its managed buildings can be clean and well organised, while experiences with deposits, maintenance response and contract terms vary considerably.
Reputation Score
3.5
★★★★☆
109 ratings
Source: Google Maps
The Good Stuff
Fast setup
One tenant said the agency handled the apartment setup quickly and completed everything required during the leasing process.
Helpful support
Some reviews describe office assistance as helpful for new tenants and say issues were resolved within a couple of hours.
Broad options
A long-term customer said the agency presented rental options across major business areas.
Tips for a Better Visit
Read contracts. Check every notice period, penalty and fee in the written contract before signing; one tenant found the verbal explanation differed from the document.
Confirm listings. Call to reconfirm availability shortly before travelling, especially if the property is far away; one visitor drove 30 km for unavailable listings.
Clarify deductions. Ask for the exit and vacating policy, including painting, cleaning and snag charges, before renting so deposit deductions do not come as a surprise.
Keep records. Keep emails and call records for maintenance and refunds, since some tenants reported unanswered emails and calls.
Compare fees. Compare the commission and deposit terms with other agencies before agreeing, as one customer was quoted 10% for each.
Plan the visit
Practical details
Clover Bay Tower - 2205 22nd floor
Business Bay, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 3:00 PM |
| Sat | Closed |
| Sun | 9:00 AM – 5:00 PM |
Popular Mentions
Property management
Customers mention Pacific’s property-management service for buildings that were described as clean, maintained and comfortable.
Maintenance
Maintenance support is part of the tenant experience, with reviews ranging from prompt fixes to delayed responses.
Common Concerns
Deposit disputes
Multiple tenants report deductions for painting, cleaning or snags, as well as delays in receiving security-deposit refunds.
Slow maintenance
Some tenants describe unanswered maintenance requests and long waits, including an air-conditioning problem reported as lasting two months.
Listing accuracy
One prospective tenant drove 30 km to view properties that were later said to be unavailable.
Contract mismatch
A review warns that the verbal notice period differed from the penalty clause in the signed contract.
Rude calls
Some customers found agent communication dismissive or unprofessional, with one viewing enquiry ending after about 30 seconds.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1365 dirhams
repainting
“Not returning my deposit in full charging me 1365 dirhams for repainting when i left the apartments in perfect condition”Google review · February 2021
1250 AED
painting
“Lastly, the security deposit which I run after them for 7 months after deducting 1250 AED for just painting, they want to charge you for anything even if you leave it super clean”Google review · October 2019
DXB
LOCAL
LOCAL
The Bottom Line
Pacific Real Estate Investment LLC is a Business Bay agency focused on property management and leasing. Customers have used it to rent apartments, move into managed buildings and arrange maintenance, with some reporting clean, organised premises and quick help during the initial setup. The strongest positive pattern is property upkeep.
A tenant who stayed for a year and a half said the building was clean and well maintained, while another described a newly rented building as well managed with helpful office assistance. Some customers also report fast communication and issues being sorted within hours. The caution is consistency.
Reviews repeatedly raise security-deposit deductions for painting, deep cleaning or snags, alongside refund delays ranging from weeks to months. Maintenance response is also uneven; one tenant reported an air-conditioning problem lasting two months, while another described barely answered requests. There are complaints about rude calls, repeated document requests and property adverts that were unavailable when customers arrived.
Before committing, confirm the property is genuinely available, compare commission terms, and read every contract clause rather than relying on verbal explanations. Get the vacating policy and possible deductions in writing, then keep a clear email trail for maintenance and refunds. Individual experiences clearly differ, so the paperwork matters here.