Job placement
Several reviewers say Pact helped them secure work, including a first UAE job and a suitable position.
Pact Employment Services
Al Karama
Pact Employment Services is an employment agency in Al Karama, handling recruitment and workforce support. Reviews describe people finding first jobs, including bank-sector roles, while others mention help with visa processing and cancellation.
Reputation Score
3.6
★★★★☆
273 ratings
Source: Google Maps
The Good Stuff
Bank vacancies
One review specifically points to frequent vacancies in the banking sector, useful for candidates targeting financial-services roles.
Salary timing
A candidate reported that salary paid through the agency was consistently on time.
No placement fee
One successful candidate said they were not asked for payment after getting a job through Pact.
Employer support
An employer review says Pact handled staff requirements at a reasonable cost and advised on labour law and Emiratisation targets.
Quick replies
Some customers describe timely, professional responses to employment questions and support during the process.
Tips for a Better Visit
Check dues. Before signing cancellation or resignation papers, request a written breakdown of all legal dues and settlement amounts.
Confirm start. Get the duty start date and salary arrangement in writing; one employee says training ended but work and pay never began.
Allow time. For interviews, keep several hours free: one candidate faced four rounds and left around 2 PM after arriving at 9 AM.
Verify appointment. Confirm whether walk-ins are accepted before travelling to the office, as one visitor found the listing and reception instructions inconsistent.
Read contract. Read the employment contract closely before joining, especially clauses about leaving the job, passport handling and post-employment restrictions.
Plan the visit
Practical details
Reem Building - Office 05
Al Karama, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
obtaining visa
A reviewer credits the HR team with helping them obtain a UAE visa.
visa cancellations
Visa cancellation is mentioned as a process some employees found straightforward, while others reported disputes around it.
medical insurance
One reviewer describes receiving guidance on taking medical insurance.
Common Concerns
Unpaid waiting
One employee says they completed training but were left without an assignment or salary for five months.
Settlement concerns
A resignation-related review alleges withheld benefits and no clear breakdown of the end-of-service settlement.
Poor follow-up
Candidates report unanswered calls and emails, including after interviews, tests and promised updates.
Long interviews
One candidate spent 9 AM to 2 PM completing four interview and test rounds with long waits.
Unwanted calls
Several reviews complain about repeated unsolicited calls from changing numbers, including calls linked to credit-card offers.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
6000AED
visa
“Charging for visa 6000AED”Google review · April 2023
DXB
LOCAL
LOCAL
The Bottom Line
Pact Employment Services is a recruitment and workforce-support agency in Al Karama. Jobseekers use it to pursue placements, with reviews mentioning first UAE jobs and vacancies in the bank sector. Other customer accounts refer to visa processing, visa cancellation and help obtaining medical insurance.
For employers, one review describes support with staff requirements, Emiratisation targets and UAE labour-law advice. The experience is uneven. Some candidates describe responsive, professional help, on-time salary payments and no payment requested after securing a job.
Others report unanswered calls and emails, promised follow-ups that never arrived, confusing recruitment coordination and interviews that ran from 9 AM to 2 PM with long waits between rounds. The more serious complaints come from sponsored employees: reviews allege delayed or missing salaries, being left without an assigned duty, passport-related concerns and difficulty getting resignation benefits or an experience letter. These are customer allegations, but they matter if you would work under the agency’s sponsorship.
Before signing anything, ask for the start date, salary terms and a full settlement breakdown in writing. Read the contract carefully and confirm whether your appointment is genuine before travelling, particularly if you are responding to a job advertisement or a call.