Custom Workflows
Customizable reports and workflows can be adapted to different business requirements.
PACT Software Services LLC
Dubai Silicon Oasis
PACT Software Services LLC is an ERP software company in Dubai Silicon Oasis, with tools for areas such as accounting, inventory and HR. Reviews especially point to its customizable accounting software and real-estate management features, alongside support and implementation help for businesses moving their workflows onto one platform.
Reputation Score
4.7
★★★★★
352 ratings
Source: Google Maps
The Good Stuff
Unified Modules
Finance, inventory, sales, procurement and HR can be managed through one integrated ERP platform.
Manufacturing Tools
The manufacturing module supports production planning, work orders and resource tracking, reducing manual work.
Real Estate
Its rental and property tools help users control contracts, accounts and tenant summaries.
Accounting Features
Accounting users mention automation, multi-currency support, tax compliance and ERP/CRM integration.
Helpful Training
One implementation included structured training that helped the team transition to the software.
Live Reporting
Real-time reporting and analytics give trading businesses a clearer view of financial performance.
Long-Term Use
Several customers describe using the software for many years, including one account running for over a decade.
Tips for a Better Visit
Request Training. Ask what onboarding is included; one customer found the training well-structured during implementation.
Allow Learning. Build in learning time before rollout, particularly if you want to use the revenue tools fully.
Ask For Customisation. Bring your business-specific reporting and workflow needs to the demo, since customers highlight the customisation options.
See Manufacturing. If you manufacture, ask to see production planning, work orders and the Issue to Production workflow in a demo.
Clarify Support. Confirm response times and escalation arrangements before relying on the system for critical operations, given mixed support experiences.
Compare Pricing. Ask for the annual subscription cost and compare it with alternatives before committing.
Plan the visit
Practical details
62215, SIT Tower - Office No. 1716
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
PACT Revenue ERP software
A revenue-management product with automation, billing, invoicing and reporting features, though one review notes a learning curve.
HRM software
The HRM software includes self-customisable reports and user permissions controlling access from accounts through reports.
Common Concerns
Support Risk
One customer reported months of unanswered requests and unclear follow-up, so support responsiveness may vary.
Learning Curve
Some teams need time to learn the platform, while full use of the revenue tools may take longer.
Annual Cost
One reviewer said the annual subscription is higher than some competing providers.
Older Design
A reviewer suggested updating some areas and making the icons larger and more visible.
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The Bottom Line
PACT Software Services LLC is a software company in Dubai Silicon Oasis focused on ERP and business-management systems. You can use it for accounting, inventory, sales, procurement and HR in one connected platform, with custom reporting and workflows for different business needs. Reviews describe the interface as intuitive and easy to adapt to, though larger implementations may take time to learn.
The strongest use cases are quite specific. Manufacturing customers mention production planning, work orders and the “Issue to Production” and “Receive from Production” processes. Real-estate users describe tools for rental management, contracts, accounts and tenant summaries, while PACT Revenue ERP focuses on revenue processes, automation and reporting.
Accounting users also highlight multi-currency support, tax compliance and ERP/CRM integration. Support is a major part of the experience, with many reviewers describing responsive assistance, structured training and proactive follow-up. However, one customer reported months without clear support, so ask about response times and escalation before implementation.
A separate review says the annual subscription costs more than some competitors, and another calls for more visible icons and upgrades in some areas. Get a tailored demo, confirm the modules you need, and allow time for onboarding.