Insurance Repairs
Several customers had accident repairs completed within four to seven days, including bumpers and other bodywork.
Pal Auto Garage (Br.) Al Qouz Ind 4
Al Quoz
Pal Auto Garage is a car repair and maintenance workshop in Al Quoz, with reviews most often describing insurance accident repairs and bodywork such as bumper, dent and paint restoration. Some customers report quick turnaround and clear updates, while others flag repeat repairs and weak final quality checks.
Reputation Score
4.2
★★★★☆
919 ratings
Source: Google Maps
The Good Stuff
Bodywork Results
A customer reported a rear-side repair with no visible sign of the impact, plus complimentary compound work on minor scratches.
Repair Updates
Some reviews describe prompt follow-up and regular progress updates from the service team.
Fast Turnaround
A Nissan Sunny bumper repair covered by insurance was returned in two days.
Tesla Help
One customer says the garage agreed to charge their Tesla and washed the car before handover.
Tips for a Better Visit
Document Handover. Photograph the car, fuel level and existing faults before leaving it, especially for insurance work.
Get It Written. Put the agreed paint scope, extra charges and warranty terms in writing before authorising repairs.
Check Completion. Inspect trim, screws, panel symmetry, paint finish and warning sensors before accepting the vehicle.
Confirm Scope. Ask whether the garage handles your requested job: one review says oil-leak repair was not provided.
Track Fuel. Record the range or fuel level at drop-off and collection, and ask why diagnostic driving is needed.
Plan the visit
Practical details
20B St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 7:00 PM |
| Sat | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Racing stripes & repaint work
One customer specifically brought a Ford Mustang for racing stripes and repaint work.
Routine maintenance
Routine maintenance is also mentioned alongside insurance repair work.
AC
A customer brought a car in for AC repair, though that review reported repeat failure afterward.
Common Concerns
Quality Control
Some accident-repair customers reported new faults, loose trim, missing screws or poor alignment after collection.
Delayed Delivery
One customer said a promised completion date slipped by two additional weeks and the agreed full paint job was not completed.
Weak Follow-Up
Reviews mention unanswered calls, missing quotations and customers having to chase progress themselves.
Repeat Failures
One customer reported the AC failed again after a month and again two days after further work; brakes also failed after two months.
Fuel Concern
A customer said the car's estimated remaining range fell from about 180km to 20km during diagnostic test drives.
DXB
LOCAL
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The Bottom Line
Pal Auto Garage in Al Quoz is mainly used for insurance-related accident repairs, including bumper replacement, dent correction, paintwork and other bodywork. The strongest reviews describe cars returned in two to seven days, with one customer saying a rear-side impact became virtually invisible and minor surrounding scratches were compounded at no extra cost. Routine maintenance is also mentioned, although the repair experience is not consistent across the reviews.
Communication can be a real advantage when the assigned advisor follows through. Customers describe regular progress updates, accurate estimated timelines and smooth insurance handling, while others say calls went unanswered or a quotation took nearly 20 days. The garage has also been praised for charging a Tesla and washing a vehicle before handover.
The main caution is final inspection. Several customers reported paint defects, loose trim, poor alignment, new sensor faults or repeat mechanical problems after collection. One review says a Nissan Sunny bumper repair was completed in two days, but another says a minor accident repair took ten days and still lacked symmetry.
Before leaving your car, photograph its condition and fuel level, confirm the exact repair scope and extra charges in writing, and inspect the finished work—including sensors, fasteners, paint and panel fit—before signing off.