Paint finish
A customer said the bodywork and paint finish returned the car looking as good as new.
PAL Auto Garage (Br.) DIP 1 - PAL Platina - TESLA Approved Bodyshop
Dubai Investment Park First - DIP) – 1
PAL Auto Garage is an auto repair shop handling insurance accident repairs, bodywork and paint, with Tesla Approved Bodyshop status. Reviews mention practical jobs including windshield replacement and ceramic coating, alongside mixed experiences with turnaround and quality control.
Reputation Score
4.6
★★★★★
607 ratings
Source: Google Maps
The Good Stuff
Fast turnaround
Several insurance repairs were completed quickly, including one vehicle ready for collection in four days.
Regular updates
Customers often mention clear progress updates and easy communication during repairs.
Insurance handling
The garage has handled insurance work smoothly, including repairs on a Jetour T2.
Issue resolution
After an incomplete insurance repair, the team arranged collection and delivery, replaced missing parts and covered two days of rental costs.
Ceramic coating
A customer specifically praised the quality of the ceramic coating work.
Tips for a Better Visit
Photograph condition. Take detailed photos before handover; one customer used photos to challenge scratches discovered after a long repair.
Confirm timeline. Ask whether the estimate is in business or calendar days and get the expected collection date clearly confirmed.
Check repairs. Before driving away, test steering, locks and body fittings; one customer had to stop driving after collection.
Confirm scope. For insurance work, check every authorised item at collection rather than assuming the full scope was completed.
Plan the visit
Practical details
598 Community - 75 Street
Dubai Investment Park First - DIP) – 1, Dubai
| Mon | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Tue | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Wed | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Thu | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 7:00 PM |
| Sat | 8:00 AM – 1:00 PM, 2:00 PM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Windshield replacement
Customers mention windshield replacement combined with minor bodywork under insurance.
Bumper paint and polish
Bumper paint and polish are mentioned as an insurance repair completed in three days.
Oil leakage
Oil leakage repair was handled alongside recommended timing-belt work, with parts reportedly ordered from the original OEM.
Repair and paint
Insurance customers mention repair and paint work being completed on time.
Common Concerns
Safety concern
One customer reported loose steering after collection, improperly bolted parts and a same-day recovery.
Incomplete repairs
Reviews include unresolved problems such as a boot that still needed force to close and continued shaking noises.
Long delays
One insurance repair reportedly took four months, with a part taking around 74 days to arrive.
Quality disputes
A customer said a promised new wheel rim was actually repaired and that the tyre had been fitted in the wrong direction.
Poor follow-up
Some customers describe having to chase the garage for updates after problems remained unresolved.
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The Bottom Line
PAL Auto Garage handles accident repairs and bodywork, especially insurance-linked jobs, and is identified as a Tesla Approved Bodyshop. Customers have used it for windshield replacement, bumper paint and polish, ceramic coating and repairs on vehicles including a Tesla and Jetour T2. That makes it a practical option when an insurer directs you to a specialist workshop.
The strongest reviews describe neat paint matching, detailed bodywork and clear progress updates. Reported turnaround times range from three days for bumper paint to four days for an insurance repair, while another customer received a repaired car in seven calendar days rather than the quoted 10–12 business days. WhatsApp updates and help with insurance authorisation also come up positively.
The experience is not consistent. Other customers reported incomplete work, repeated visits, long delays and weak follow-up. Serious complaints include loose steering after collection, a boot problem left unresolved, an alleged repaired wheel rim supplied instead of a new one, and a four-month repair with a part taking about 74 days to arrive.
Photograph the car before handover, confirm the repair scope and timeline in writing, and inspect safety-related parts before leaving. Private dent work may also warrant a clear quote upfront: one customer was quoted 550 per panel and found it expensive.