Central location
Dubai Mall, Burj Khalifa and the fountain area are all within an easy walk.
Palace Downtown
Downtown Dubai
Palace Downtown is an Arabian-style hotel in Downtown Dubai, known for spacious rooms, Burj Khalifa and Dubai Fountain views, and attentive hospitality. Guests can also use the spa and pool, dine on site, or walk to Dubai Mall and the fountain area.
Reputation Score
4.7
★★★★★
6,283 ratings
Source: Google Maps
The Good Stuff
Fountain views
Selected rooms, balconies and hotel areas offer striking views of the Burj Khalifa and fountain show.
Spacious rooms
Reviews describe the rooms as spacious, clean and comfortable, with some offering large bathrooms and balconies.
Arabian character
Traditional Arabesque interiors, detailed furniture and Arabic coffee give the property a distinctive sense of place.
Pool and spa
The pool is described as peaceful, while the spa and hammam provide well-reviewed ways to unwind.
Breakfast choice
The breakfast buffet includes Indian, American and European options, plus an omelette station.
Tips for a Better Visit
Request views. Ask whether your room or balcony faces the Burj Khalifa and fountain before confirming the booking.
Check minibar. Confirm minibar and room-snack charges at arrival and checkout to avoid disputed fees.
Plan parking. If you are driving, check valet rules in advance; one guest could neither use valet nor self-park.
Visit early. For a quieter view-focused visit, arrive before 6pm, as one reviewer found the spot became crowded afterward.
Check brunch. Vegetarian diners should ask about the current brunch selection before paying, as one guest found the choices inadequate.
Plan the visit
Practical details
Sheikh Mohammed bin Rashid Blvd
Burj Khalifa - Downtown Dubai, Dubai
Popular Mentions
Pomelo salad
The Pomelo salad is specifically recommended in multiple Thai dining reviews.
Red ruby dessert
The red ruby dessert was singled out as a standout after-dinner choice.
Common Concerns
Minibar disputes
Two guests reported being charged for minibar items they said they had not used.
Aging details
One returning guest reported old toilets, dirty lobby furniture and mosquitoes near the open main entrance.
Parking limits
A guest unable to use valet parking said self-parking was not allowed and nearby parking took 20–30 minutes to find.
Slow check-in
One review describes disorganized arrival service, delayed children’s beds and toiletries, and missing basic amenities.
Brunch value
A brunch review found vegetarian choices very limited and reported being asked to move tables twice.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
499 AED
brunch with unlimited drinks
“The original price was 499 AED for unlimited drinks”Google review · December 2025
$106 USD
beverages and snacks in the room
“At checkout, we were surprised to learn that the beverages and snacks in the room were not complimentary and that we were being charged $106 USD”Google review · February 2026
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The Bottom Line
Palace Downtown is an Arabian-style hotel in Downtown Dubai with a location that makes sightseeing unusually easy. Guests can walk to Dubai Mall, the Burj Khalifa and the Dubai Fountain, while rooms and balconies may look directly onto the landmarks. The atmosphere leans elegant and traditional rather than sleek and contemporary, with detailed interiors and Arabic coffee at arrival.
Rooms are generally described as spacious, clean and comfortable. The pool is peaceful, and reviews also highlight the spa and hammam experience. Breakfast is a substantial buffet with Indian, American and European choices, an omelette station, and plenty of variety.
For dining, guests mention the Thai restaurant, Pomelo salad and red ruby dessert, though the Ewaan brunch drew criticism for limited vegetarian food and slow service. Service is often the hotel’s strongest point, with repeated praise for welcoming reception, concierge, pool and housekeeping teams. Still, the experience is not completely consistent.
Reviews mention slow check-in, outdated bathroom and lobby details, minibar charges that guests disputed, and difficult parking for drivers who cannot use valet. One April review also described a booking being moved to another hotel without advance notice, so it is worth confirming operating and reservation details directly before arrival.