Fresh pizzas
Several customers describe pizzas as fresh and made to order, including dough prepared by hand.
Papa Johns - Al Barsha Mall
Al Barsha
Papa Johns in Al Barsha is a pizza take-out and delivery spot serving classic and specialty pizzas, with sides and desserts. Reviews especially point to fresh, made-to-order pizzas and favourites such as Spicy Chicken Ranch, though delivery reliability and order accuracy can vary.
Reputation Score
4.0
★★★★☆
194 ratings
Source: Google Maps
The Good Stuff
Spicy Chicken Ranch
The Spicy Chicken Ranch gets specific praise, with one customer highlighting jalapeños as a standout addition.
Pepperoni
One review praises the pepperoni pizza for its crispy crust, balanced cheese and accompanying sides.
Good value
Customers describe the pricing as reasonable, with combos and the meal for one mentioned as worthwhile options.
Quick pickup
At least one visit found the branch quiet, with no queue and little waiting for an order.
Tips for a Better Visit
Check order. Check the size, toppings and sides when the order arrives; reviews describe substitutions and missing or incorrect items.
Confirm crust. If stuffed crust matters, confirm it at the counter or in the order details; one customer received a standard crust instead.
Inspect wings. Check chicken wings before eating and raise any issue immediately, given a review describing wings served raw.
Try pickup. For a time-sensitive meal, pickup may be easier to monitor; one branch visit reported no queue and no long wait.
Plan the visit
Practical details
food court - Al Barsha Mall - 1st floor
Al Barsha Third - Al Barsha, Dubai
| Mon | 10:00 AM – 12:45 AM |
| Tue | 10:00 AM – 12:45 AM |
| Wed | 10:00 AM – 12:45 AM |
| Thu | 10:00 AM – 12:45 AM |
| Fri | 10:00 AM – 12:45 AM |
| Sat | 10:00 AM – 12:45 AM |
| Sun | 10:00 AM – 12:45 AM |
Popular Mentions
Super Papa
A first-time customer enjoyed Super Papa alongside Spicy Chicken Ranch, while another called it excellent.
Chicken wings
Chicken wings are mentioned positively as a side by one customer, although another review reported receiving them raw.
Pepperoni rolls
Pepperoni rolls are singled out with the chicken wings as a favourite side.
Stuffed crust
Stuffed crust is available as an option, though one customer felt it was not worth the extra charge and another received the wrong crust.
Common Concerns
Food safety
A customer reported receiving raw chicken wings and said the branch reheated the same order before providing a refund.
Delivery delays
Delivery complaints include cold pizza, repeated follow-up calls and waits approaching three hours.
Order errors
Reviews mention wrong or missing items, including a medium pizza arriving as small and toppings that were not requested.
App support
One app order was marked completed without arriving, and the customer reported no callback or refund.
Handling concerns
A customer reported seeing pizza removed from the oven with bare hands, followed by mobile-phone use at the counter.
DXB
LOCAL
LOCAL
The Bottom Line
Papa Johns in Al Barsha is a straightforward place to pick up or order pizza, with reviews repeatedly returning to freshness and familiar favourites. The Spicy Chicken Ranch, Super Papa, pepperoni pizza and stuffed crust all get specific mentions, while chicken wings and pepperoni rolls are also praised as sides. One customer said the pizza is made fresh to order by hand, and another found the pepperoni crust crispy with a good cheese balance.
Value is another reason to consider it. Reviews call the pricing reasonable, describe the combos as well designed and say the meal for one is good value. For a quick visit, one customer found the branch quiet, with professional staff, no queue and no long wait.
The bigger caution is consistency, particularly with delivery. Customers report cold pizzas, repeated calls, wrong or missing items, and waits ranging from around an hour to almost three hours. An app order was marked completed even though the food never arrived, with no refund reported.
There are also serious food-handling complaints, including raw chicken wings and a report of pizza being removed from the oven with bare hands. If timing or accuracy matters, check the order carefully and allow plenty of buffer.