Hot pizzas
Several reviews describe pizzas arriving freshly made, hot and delicious, including a quick June 2025 order.
Papa Johns - Bay Avenue
Business Bay
Papa Johns - Bay Avenue is a pizza takeaway and delivery kitchen in Business Bay, with classic and specialty pizzas alongside sides such as wings. Reviews highlight well-made options including the Spicy Chicken Ranch and newer Croissant Pizza, though this branch is not set up for a sit-down meal.
Reputation Score
4.2
★★★★☆
276 ratings
Source: Google Maps
The Good Stuff
Strong classics
The All Meat Pizza and Chicken Pizza were both called excellent, although that order took longer than usual.
Creative specials
The Croissant Pizza was praised for its crispy, buttery crust and soft, fluffy centre when it arrived hot and fresh.
Custom cooking
One order followed a request for a less-spicy, well-cooked Spicy Chicken Ranch so a child could eat it.
Party orders
A six-large-pizza order for 11 adults and three children arrived on time, with vegetarian and Margherita choices.
Tips for a Better Visit
Skip peak. If timing matters, order outside busy periods: one review says a small item took 30–40 minutes during a busy time.
Check orders. For takeaway, check the pizza before leaving; one customer said the Chicken Spicy Pizza appeared partially uncooked.
Confirm requests. Repeat dietary or topping instructions at the counter, especially vegetarian requests, because one clearly stated request was missed.
Track delivery. For delivery, keep the platform and branch updates handy; reviewers describe conflicting responsibility between Talabat and the restaurant.
Expect takeaway. Plan to collect or eat elsewhere rather than dine in, as a review describes the branch as a delivery kitchen.
Plan the visit
Practical details
Bay Avenue Mall, Level 1, Food Court - Al Mustaqbal St
Business Bay, Dubai
| Mon | 10:00 AM – 10:45 PM |
| Tue | 10:00 AM – 10:45 PM |
| Wed | 10:00 AM – 10:45 PM |
| Thu | 10:00 AM – 10:45 PM |
| Fri | 10:00 AM – 10:45 PM |
| Sat | 10:00 AM – 10:45 PM |
| Sun | 10:00 AM – 10:45 PM |
Common Concerns
Delivery delays
Multiple customers report very late deliveries, including one pizza that took 1 hour 34 minutes and another that took three hours.
Missing orders
Some orders were never delivered or were marked delivered despite the customer still waiting.
Uneven service
Reviews repeatedly describe rude or unhelpful counter interactions and poor handling of complaints.
Order errors
A vegetarian request was not followed, while another customer received a Supreme instead of a Pepperoni pizza.
No seating
This branch is described as a delivery kitchen or food-court counter rather than a place for a sit-down meal.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
50 dirhams
average pizza
“I ordered an average pizza, it cost 50 dirhams, but it's not worth it”Google review · February 2026
DXB
LOCAL
LOCAL
The Bottom Line
Papa Johns - Bay Avenue is primarily a takeaway and delivery stop in Business Bay, not a conventional dine-in restaurant. You can order classic pizzas, wings and newer specials such as the Spicy Chicken Ranch or Croissant Pizza. Several customers describe the food as hot, fresh and delicious, and a party order of six large pizzas arrived on time.
The food itself is notably uneven. One customer loved the All Meat and Chicken pizzas, while another said a delivered Croissant Pizza lost its crisp, flaky texture and arrived soggy. There are also serious reports of an undercooked Chicken Spicy Pizza, cold delivery, sparse toppings and chewy bases, so checking takeaway orders before leaving is sensible.
Service and delivery are the main caution. Reviews mention orders taking 1 hour 34 minutes, three hours, or never arriving, alongside confusing handoffs between Talabat and the restaurant. Counter service is also described as rude or unhelpful by several customers, and topping or dietary instructions have sometimes been missed.
For a first order, avoid peak periods, repeat special requests clearly and allow extra delivery time. If you want to eat immediately, takeaway may be easier to monitor than delivery.