Fresh toppings
Customers describe the pizzas as fresh, hot and generously topped.
Papa Johns - Damac Hills Mall
Damac Hills
Papa Johns - Damac Hills Mall is a pizza take-out and delivery branch in Damac Hills, serving classic and specialty pizzas alongside sides and desserts. Reviews highlight fresh, generously topped pizzas and a family-friendly dine-in option, although service speed can vary.
Reputation Score
4.1
★★★★☆
161 ratings
Source: Google Maps
The Good Stuff
Balanced crust
The crust gets praise for being crisp outside while staying soft and chewy inside.
Large orders
One customer reported six takeaway pizzas being ready in 15 minutes.
Easy parking
The branch is positioned in front of the mall parking lot, making pickup convenient.
Outdoor seating
There is seating outside as well as the indoor dine-in area.
Family dining
A first-time family visit was described as enjoyable, with children leaving happy.
Tips for a Better Visit
Allow time. For dine-in or pickup, avoid peak periods or allow extra time; a review reported a 45-minute wait.
Confirm offers. Check that a promotion is active before ordering, especially if an offer poster is still displayed.
Check timing. Ask for a realistic preparation time before paying; one pickup estimate changed from 15–20 minutes to 45.
Use parking. For pickup, the mall has free parking and the branch is directly in front of the parking lot.
Check charges. When modifying a pizza, confirm the topping and price: a Spicy Garden order was charged under an unrelated sauce.
Plan the visit
Practical details
Mall - Hessa St
Al Hebiah Third - DAMAC Hills, Dubai
| Mon | 10:00 AM – 11:30 PM |
| Tue | 10:00 AM – 11:30 PM |
| Wed | 10:00 AM – 11:30 PM |
| Thu | 10:00 AM – 11:30 PM |
| Fri | 10:00 AM – 11:30 PM |
| Sat | 10:00 AM – 11:30 PM |
| Sun | 10:00 AM – 11:30 PM |
Popular Mentions
Spicy Garlic Pizza
A February 2026 visit rated the Spicy Garlic Pizza 4/5 for taste and the ambience 4/5.
Croissant Pizza
This newer pizza was described as having a light, flaky and buttery crust.
Star Pizza
One delivery review called the Star Pizza full of flavour and easy to order through the app.
Spicy Garden Pizzas
Regular customers specifically mention the Spicy Garden Pizzas and their flavour.
Garlic Parmesan chicken pizza
A customer names this as a favourite and recommends trying it.
Shawarma Pizza
The Shawarma Pizza was praised for combining shawarma flavours with the pizza base.
Common Concerns
Delivery delays
Some delivery orders have arrived cold after lengthy waits, including one reported two-hour delay.
Long waits
Dine-in and pickup customers have reported 45-minute waits, especially during busy periods.
Rude service
Several reviews describe unfriendly counter or management interactions.
Cleanliness issues
One review reported dirty tables, food-stained plates and a cold meal.
Offer confusion
Promotional availability has been inconsistent, with one review citing a pizza-of-the-day poster for an unavailable offer.
DXB
LOCAL
LOCAL
The Bottom Line
Papa John’s at Damac Hills Mall is a practical choice for pizza take-out, delivery or a casual family meal. The menu includes classic and specialty pizzas, and reviews specifically mention Spicy Garlic Pizza, Garlic Parmesan chicken pizza, wings and cheese sticks. Several customers praise pizzas that arrive fresh, hot and generously topped, with a crust that is crisp outside and soft inside.
The branch has a convenient position near the mall parking, with free parking mentioned in one review, plus outdoor seating. A six-pizza takeaway order was reportedly ready in 15 minutes, so larger pickups can be efficient when the shop is running smoothly. The app is also described as easy to use, with points that can be redeemed.
Consistency is the main caution. Reviews report 45-minute waits for dine-in and pickup, cold food after a two-hour delivery delay, and slow service when online orders are busy. Customers have also described rude interactions, dirty tables and confusion over promotions or modified toppings.
Ask for a clear preparation time, confirm offers and check any added charges before leaving. For delivery, allow a buffer rather than ordering when you need food quickly.