Fresh Delivery
Several reviews describe fresh ingredients, hot food and quick delivery when orders run smoothly.
Papa Johns - Eleganza Plaza
Oud Metha
Papa Johns - Eleganza Plaza is a pizza take-out and delivery chain in Oud Metha, serving classic and specialty pizzas with sides and desserts. Reviews particularly highlight the cheeseburger pizza, garlic sauce, cheese sticks and group-friendly Pizza Tower.
Reputation Score
3.9
★★★★☆
1,126 ratings
Source: Google Maps
The Good Stuff
Group Portions
The Pizza Tower was described as filling enough for a group of friends watching a match, with tasty sides.
Garlic Sauce
The signature garlic sauce is a recurring favourite, especially as a dip with the soft, slightly chewy crust.
Creative Pizzas
The branch has drawn praise for newer options including the flaky Croissant Pizza and cheesy Star Crust Pizza.
Spacious Interior
Recent reviews mention a renovated, spacious interior suitable for sitting in rather than only collecting takeaway.
Helpful Resolution
When a takeaway order was missing a fork, the branch responded promptly and provided one.
Tips for a Better Visit
Check Deals. Order through the app for deals, but double-check the delivery location because one review reports an incorrect destination.
Use Parking. Parking is available in front of the shop, though another review describes the nearby parking as paid.
Ask About Drinks. If you prefer water, ask whether it can replace the soft drink; one meal-for-two customer received that exchange.
Skip Thin Crust. Choose another crust if size matters: one review says the thin crust arrived much smaller than the stated medium size.
Avoid Peak Times. Consider visiting outside promotion rushes, since crowding has been linked with overwhelmed staff and drier, less generous pizzas.
Confirm Dietary Order. Vegetarians should check the order before eating, after one customer was served chicken pasta instead of veg pasta.
Plan the visit
Practical details
Eleganza Apartments - 19th Floor - opposite American Hospital
Oud Metha, Dubai
| Mon | 10:00 AM – 12:45 AM |
| Tue | 10:00 AM – 12:45 AM |
| Wed | 10:00 AM – 12:45 AM |
| Thu | 10:00 AM – 12:45 AM |
| Fri | 10:00 AM – 1:45 AM |
| Sat | 10:00 AM – 1:45 AM |
| Sun | 10:00 AM – 12:45 AM |
Popular Mentions
Cheeseburger Pizza
The cheeseburger pizza is singled out as a tasty recommendation for a first order.
Jalapeño Poppers
Jalapeño Poppers are praised for being crispy, cheesy and moderately spicy.
Crossiant Pizza
The branch’s Croissant Pizza was described as flaky, buttery and crunchy, with ranch flavour mentioned positively.
Common Concerns
Order Errors
One delivery went to the wrong location through the app, while another customer received chicken pasta instead of a vegetarian order.
Service Delays
A four-pizza order arrived in the wrong sequence, and a promised replacement reportedly took over an hour and never arrived.
Inconsistent Service
Customer service ranges from attentive to openly unpleasant, including complaints about rude replies and poor follow-up.
Noisy Dining
The dining room has been described as very noisy, with reports of kitchen staff shouting and awkward table service.
Pizza Variation
Some customers found pizzas dry, under-cheesed or smaller than expected, particularly during promotions or with thin crust.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
15 DHS
pizza with extra cheese
“I got a delicious pizza with extra cheese for only 15 DHS — great taste at an unbeatable price”Google review · June 2025
DXB
LOCAL
LOCAL
The Bottom Line
Papa Johns - Eleganza Plaza is a practical Oud Metha stop for takeaway, delivery or a casual dine-in pizza. The menu gets specific praise for the cheeseburger pizza, Chicken Ranch and Super Papa, while the Pizza Tower was considered filling enough for friends watching a match. Cheese sticks, jalapeño poppers and the signature garlic sauce are also recurring favourites.
There is more variety than the standard pepperoni run. Reviews mention the flaky Croissant Pizza, Star Crust Pizza and newer Pizza Kabsa, plus meal combinations with wings, drinks or pasta. The renovated, spacious interior and front parking make it workable for families and groups, although parking may be paid nearby.
Quality and service are uneven. Some orders arrive hot with fresh ingredients, and staff have fixed small mistakes quickly; other reviews describe an app sending food to the wrong location, delayed replacements and incorrect dietary orders. The dining room can also be noisy.
If you are vegetarian, confirm the dish before eating, and if size matters, avoid thin crust after one customer found it much smaller than the stated medium.