Thin crust
The thin crust is a standout for diners who prefer a lighter, crisp-style pizza.
Papa Murphy's Pizza - JLT
Jumeirah Lake Towers
Papa Murphy’s Pizza in Jumeirah Lake Towers is a casual spot for thin-crust and made-to-order pizzas, with takeaway, basic dine-in seating and delivery. Reviewers especially mention the Chicken Garlic Pizza, create-your-own option and occasional online offers, though delivery warmth and consistency can vary.
Reputation Score
3.8
★★★★☆
286 ratings
Source: Google Maps
The Good Stuff
Fresh toppings
One customer found the pizza made with fresh ingredients, although topping distribution was uneven.
Chicken garlic
Chicken Garlic Pizza is a recurring favourite, with one family calling it their go-to order.
Named pizzas
The Cowboy, Chicken Bacon Artichoke and Papa’s Special receive specific praise from returning customers.
Dietary variety
A reviewer noted that the menu includes keto and vegan choices alongside its regular pizzas.
Takeaway parking
The branch supports takeaway and basic dine-in, with some parking reported at the front.
What to Eat at Papa Murphy's Pizza - JLT How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Papa Murphy's Pizza - JLT, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Papa Murphy's Pizza - JLT got the most positive mentions in user reviews. Check them out!
Food 7
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Chicken bacon artichoke Net +1
“The flavors at Papa Murphy's are unbeatable. I especially love their gourmet pizzas – the Cowboy and Chicken Bacon Artichoke are amazing! The Jlt staff is always friendly, and they make sure the pizza is made just right. Great value for money, too!" Always recommend”
Positive 1Negative 0
Review excerpts
“The flavors at Papa Murphy's are unbeatable. I especially love their gourmet pizzas – the Cowboy and Chicken Bacon Artichoke are amazing! The Jlt staff is always friendly, and they make sure the pizza is made just right. Great value for money, too!" Always recommend”September 2024
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Cookies Net +1
“🍕 is very delicious and cookies too i really 👍 the branch and the service is perfect”
Positive 1Negative 0
Review excerpts
“🍕 is very delicious and cookies too i really 👍 the branch and the service is perfect”January 2026
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Cowboy Net +1
“The flavors at Papa Murphy's are unbeatable. I especially love their gourmet pizzas – the Cowboy and Chicken Bacon Artichoke are amazing! The Jlt staff is always friendly, and they make sure the pizza is made just right. Great value for money, too!" Always recommend”
Positive 1Negative 0
Review excerpts
“The flavors at Papa Murphy's are unbeatable. I especially love their gourmet pizzas – the Cowboy and Chicken Bacon Artichoke are amazing! The Jlt staff is always friendly, and they make sure the pizza is made just right. Great value for money, too!" Always recommend”September 2024
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Create your own pizza Net +1
“Always the Best Pizza in town, must try the create your own pizza. Love to cook their pizza at home.”
Positive 1Negative 0
Review excerpts
“Always the Best Pizza in town, must try the create your own pizza. Love to cook their pizza at home.”August 2020
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King arthur supreme Net +1
“The Papa's Special even tastes like the King Arthur Supreme. Fantastic.”
Positive 1Negative 0
Review excerpts
“The Papa's Special even tastes like the King Arthur Supreme. Fantastic.”April 2024
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Og veggie pizza Net +1
“I tried the OG Veggie pizza delivered. I thought the toppings went together well for a vegetarian pizza giving a good flavour although it was more what you expect from a decent pizza chain than anything particularly special. Overall though, the pizza was enjoyable for a pizza chain pizza but not as good as a proper Italian pizza-oven pizza.”
Positive 1Negative 0
Review excerpts
“I tried the OG Veggie pizza delivered. I thought the toppings went together well for a vegetarian pizza giving a good flavour although it was more what you expect from a decent pizza chain than anything particularly special. Overall though, the pizza was enjoyable for a pizza chain pizza but not as good as a proper Italian pizza-oven pizza.”June 2021
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Papa's special Net +1
“The Papa's Special even tastes like the King Arthur Supreme. Fantastic.”
Positive 1Negative 0
Review excerpts
“The Papa's Special even tastes like the King Arthur Supreme. Fantastic.”April 2024
What to Avoid (6)
Food 6
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Chicken garlic medium Net −1
“I ordered Chicken garlic medium & Chicken tikka medium via careem. I swear it's my first order from Papa Murphy. There was everything except Chicken. I wonder where all the chicken run from pizza.”
Positive 0Negative 1
Critical review excerpts
“I ordered Chicken garlic medium & Chicken tikka medium via careem. I swear it's my first order from Papa Murphy. There was everything except Chicken. I wonder where all the chicken run from pizza.”November 2022
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Chicken tikka medium Net −1
“I ordered Chicken garlic medium & Chicken tikka medium via careem. I swear it's my first order from Papa Murphy. There was everything except Chicken. I wonder where all the chicken run from pizza.”
Positive 0Negative 1
Critical review excerpts
“I ordered Chicken garlic medium & Chicken tikka medium via careem. I swear it's my first order from Papa Murphy. There was everything except Chicken. I wonder where all the chicken run from pizza.”November 2022
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Chicken tikka pizza Net −1
“I ordered two large pizzas for dinner, one pepproni and other chicken tikka, and what a bad pizza that was - very bad taste - came almost cold - really poor quality dough - even cutting rhe pizza was very random, very small slices and very big ones, even slicing they failed it We hardly ate one, 5 people and left one due to poor taste... I genuinely don't advise ordering from Them Unfortunately after this experience, but if you want to try, then preferably eat it at the restaurant so at least is hot snd you csn complain about it if you dont like, we couldn't after it was delivered.”
Positive 0Negative 1
Critical review excerpts
“I ordered two large pizzas for dinner, one pepproni and other chicken tikka, and what a bad pizza that was - very bad taste - came almost cold - really poor quality dough - even cutting rhe pizza was very random, very small slices and very big ones, even slicing they failed it We hardly ate one, 5 people and left one due to poor taste... I genuinely don't advise ordering from Them Unfortunately after this experience, but if you want to try, then preferably eat it at the restaurant so at least is hot snd you csn complain about it if you dont like, we couldn't after it was delivered.”January 2024
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Pepproni pizza Net −1
“I ordered two large pizzas for dinner, one pepproni and other chicken tikka, and what a bad pizza that was - very bad taste - came almost cold - really poor quality dough - even cutting rhe pizza was very random, very small slices and very big ones, even slicing they failed it We hardly ate one, 5 people and left one due to poor taste... I genuinely don't advise ordering from Them Unfortunately after this experience, but if you want to try, then preferably eat it at the restaurant so at least is hot snd you csn complain about it if you dont like, we couldn't after it was delivered.”
Positive 0Negative 1
Critical review excerpts
“I ordered two large pizzas for dinner, one pepproni and other chicken tikka, and what a bad pizza that was - very bad taste - came almost cold - really poor quality dough - even cutting rhe pizza was very random, very small slices and very big ones, even slicing they failed it We hardly ate one, 5 people and left one due to poor taste... I genuinely don't advise ordering from Them Unfortunately after this experience, but if you want to try, then preferably eat it at the restaurant so at least is hot snd you csn complain about it if you dont like, we couldn't after it was delivered.”January 2024
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Potato wedges Net −1
“Potato wedges could use some work though”
Positive 0Negative 1
Critical review excerpts
“Potato wedges could use some work though”September 2022
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Vegetarian pizza Net −1
“Vegetarian pizza very bad experience Test is not good”
Positive 0Negative 1
Critical review excerpts
“Vegetarian pizza very bad experience Test is not good”November 2024
Tips for a Better Visit
Check delivery. If ordering delivery, confirm the expected timing and check the pizza on arrival, since multiple reviews mention cold food and delays.
Use apps. A third-party app may be preferable to the call centre, especially when asking about promotions or placing delivery orders.
Confirm offers. Ask the cashier to confirm the offer price and request a receipt; one customer expected a 20 AED medium pizza but was charged 57 AED.
Specify chilli. If you want a spicy pizza, clarify the type and amount of chilli: one reviewer received seven to ten very spicy pieces on a slice.
Check toppings. Inspect topping coverage before leaving or accepting delivery, as one customer received slices without tomatoes and mushrooms.
Plan the visit
Practical details
next to Carrefour Express - Red Diamond Building
Al Thanyah Fifth - Jumeirah Lakes Towers, Dubai
| Mon | 10:00 AM – 2:45 AM |
| Tue | 10:00 AM – 2:45 AM |
| Wed | 10:00 AM – 2:45 AM |
| Thu | 10:00 AM – 2:45 AM |
| Fri | 10:00 AM – 2:45 AM |
| Sat | 10:00 AM – 2:45 AM |
| Sun | 10:00 AM – 2:45 AM |
Common Concerns
Cold delivery
Several customers reported pizzas arriving cold, including one delivery that took two hours after a bike breakdown.
Inconsistent quality
Reviews describe stale or chewy dough, dry pizza and changes in cheese or sauce quality across orders.
Uneven portions
Some pizzas were described as unusually small, with irregular cutting and slices of noticeably different sizes.
Call centre
The call centre drew complaints about rude handling, poor complaint resolution and difficulty reaching the branch.
Hygiene concern
One customer reported finding a cockroach inside a delivered pizza box; this is a serious allegation from a single review.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
20 aed
medium pizza
“They have put a board of offer 20 aed for medium pizza and we ordered one”Google review · November 2023
DXB
LOCAL
LOCAL
The Bottom Line
Papa Murphy’s Pizza in Jumeirah Lake Towers suits a casual takeaway, basic dine-in meal or delivery order. The reviews give the thin crust a clear edge, while the Chicken Garlic Pizza, create-your-own pizza and named options such as Papa’s Special make the menu worth exploring. Keto and vegan choices are also mentioned.
There are some useful practical details: one older review says there is parking at the front, and the branch handles takeaway as well as delivery. Online offers can make orders more appealing, but confirm the deal carefully. One customer thought a medium pizza was 20 AED and later saw 57 AED deducted, with no receipt provided.
The biggest caution is consistency. Some customers describe fresh ingredients, excellent flavour and warm service; others received pizzas cold, dry, stale or poorly cut. Toppings have also been unevenly distributed, and one review reported a cockroach in a delivered box.
That allegation is serious but appears in a single review. For delivery, allow extra time and check the food when it arrives. If you need help with promotions or complaints, a third-party app may be less frustrating than the call centre, which has been criticised for rude or unhelpful handling.
The branch can be enjoyable, but in-person takeaway gives you more control if temperature and quality matter.