Bun texture
The signature bun is repeatedly praised for being crisp outside, soft and buttery inside, and satisfying when served warm.
PappaRoti باباروتي - Dubai Mall level 2
Downtown Dubai
PappaRoti at Dubai Mall level 2 in Downtown Dubai is a coffee shop centred on its warm, coffee-aroma buns, with toppings such as Nutella and pistachio. It also makes a useful dessert stop for kunafa with ice cream, milk tea, and coffee during a mall visit.
Reputation Score
4.3
★★★★☆
1,300 ratings
Source: Google Maps
The Good Stuff
Nutella bun
The Nutella bun is a dependable sweet choice, with one visitor describing it as fresh and tender.
Kunafa pairing
The kunafa with ice cream combines a crispy exterior and rich, cheesy centre with a cooler finish.
Milk tea
Papa Milk tea is specifically praised as a rich, enjoyable drink to have with the buns.
Drink choice
Reviews mention Arabic coffee, Turkish coffee, saffron drinks, shakes, and coolers as worthwhile pairings for dessert.
Seating options
The Dubai Mall outlet has both indoor and outdoor seating, giving shoppers a choice of setting.
Tips for a Better Visit
Check freshness. Ask whether the bun is freshly prepared before ordering, especially when the outlet is busy; reviews report cold buns and long replacement waits.
Avoid rushes. Visit outside the busiest periods if possible: one group waited 10 minutes without anyone approaching their table.
Start classic. For a first order, try the original signature bun without an add-on; one regular preferred it to the other versions tested.
Pair thoughtfully. Saudi Arabic coffee is a repeatedly suggested match for the bun, while Turkish coffee is another pairing mentioned with Nutella.
Choose seating. If outdoor mall seating feels too noisy, ask about indoor seating; both options have been reported at this outlet.
Use mall parking. If you are driving, a review notes that parking at the mall is free.
Plan the visit
Practical details
The Dubai Mall Level- 2
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 1:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Freshness swings
Some visitors received cold or undercooked buns; one replacement after a long wait was still doughy and not fresh.
Slow service
Reviews describe severe delays, including a group left unacknowledged for 10 minutes and another waiting almost an hour.
Staffing pressure
One visitor linked poor service, dirty tables, and floors to the outlet being understaffed.
Weak tea
A tea order was described as watery because the pot contained only one tea bag, which the customer considered poor value.
Noisy outdoors
Outdoor seating can feel noisy, so it may not suit anyone looking for a quiet, extended break.
DXB
LOCAL
LOCAL
The Bottom Line
PappaRoti at Dubai Mall level 2 is a convenient Downtown Dubai pause for a warm bun and a drink. The signature bun is the main draw: reviews describe it as crisp or coffee-coated outside, soft and buttery within, and especially enjoyable fresh from the oven. Nutella, pistachio, and Lotus toppings give you room to explore, while the original bun remains a popular first order.
The drinks make the stop more than a pastry counter. Papa Milk tea, saffron milk tea, Arabic coffee, Turkish coffee, shakes, and coolers all appear in the reviews. For a more substantial dessert, kunafa with ice cream is praised for its crisp shell, rich cheesy centre, and less-sweet balance.
Indoor and outdoor seating are available, although the outdoor area can be noisy and the outlet is described as small. Consistency is the main caution. Several recent Dubai Mall reviews mention cold or undercooked buns, slow service, understaffing, and dirty tables; one replacement took almost an hour.
Visiting off-peak and checking that the bun is freshly prepared may help. Tea quality also varies: one customer received a watery pot containing a single tea bag. Mall parking has been reported as free.