Daily groceries
Reviewers say daily-use groceries are easy to find, including everyday household shopping.
Pasons 20 Hypermarket Jabal Ali
Dubai Industrial City
Pasons 20 Hypermarket is a large, multi-floor grocery stop in Dubai Industrial City. Reviews point to daily-use groceries, fresh produce and kitchen accessories, with clothes and electronics also mentioned across the building, making it useful for several errands in one visit.
Reputation Score
4.0
★★★★☆
412 ratings
Source: Google Maps
The Good Stuff
Product range
The multi-floor layout includes vegetables and kitchen accessories in the basement, with clothes and electronics mentioned upstairs.
Fresh sections
One review specifically mentions fresh fruits, vegetables, meat, fish and poultry.
Weekend discounts
A reviewer reports frequent weekend discounts alongside generally reasonable pricing.
Staff guidance
One shopper said staff guided them in detail when they were looking for something.
Easy location
A reviewer found it easy to locate, noting it is about 100m from Danube MS.
Chai stop
Reviews mention chai and bread pakoda as options for a quick food break.
Tips for a Better Visit
Find weighing. If buying fruit, ask for the weight counter before heading to the main checkout; a new shopper was misdirected.
Allow time. Avoid a rushed visit if possible: counters have been reported closed and queues have reached 15 minutes.
Check policies. Before buying electronics or other higher-value items, confirm exchange and refund terms at the counter.
Plan parking. Check your route and parking plan before going; reviews flag poor roads and no convenient car-parking space.
Inspect items. Check packaged goods before paying, as one shopper noticed dusty items that needed cleaning.
Try the chai. For a quick break, reviews mention chai and bread pakoda; one reviewer noted the pakoda was not North Indian style.
Plan the visit
Practical details
2422+3MW
Jabal Ali Industrial First, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 7:00 AM – 11:00 PM |
| Sun | 7:00 AM – 11:00 PM |
Common Concerns
Air-conditioning
A recent review reported that the market had no AC for seven days and said complaints were ignored.
Customer service
Several reviews describe rude treatment, especially in the mobile section, including complaints about exchanges and refunds.
Checkout queues
Not all counters may be open; one shopper waited 15 minutes to pay for a single bottle of milk.
Road access
Reviews repeatedly complain about very poor roads and limited parking around the market.
Higher prices
Some shoppers found the rates higher than normal or more expensive than elsewhere.
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The Bottom Line
Pasons 20 Hypermarket is a large, multi-floor grocery stop in Dubai Industrial City. Reviews mention daily-use groceries, vegetables and kitchen accessories, while other floors include clothes and electronics. That breadth is the main reason to consider it when you want several errands in one building.
Prices are inconsistent in the feedback. Some shoppers call the goods cheap, affordable or wallet-friendly, and one mentions weekend discounts; others say rates are higher than normal or expensive compared with other places. Fresh fruits, vegetables, meat, fish and poultry are specifically mentioned, as is a first-floor LuLu Exchange for financial transactions.
There are practical drawbacks. A recent review reported no air-conditioning for seven days and ignored complaints. Customer-service accounts are mixed: some describe good service and friendly sales assistants, but others report rude handling in the mobile section, problems with exchanges or refunds, and staff communication they could not understand.
Plan the visit rather than dropping in for one quick item: counters have been reported closed, with one shopper waiting 15 minutes, and road access and parking have also drawn repeated complaints. If you are buying fruit, ask where the weight counter is before billing. For a break, reviews mention chai and bread pakoda, though one found the pakoda unlike North Indian taste.