Fresh produce
Reviews repeatedly highlight the fresh, well-stocked vegetable and fruit section.
Pasons Supermarket - Al Karama
Al Karama
Pasons Supermarket is a compact neighbourhood grocery shop in Al Karama, known in reviews for fresh vegetables and fruits, with fish and everyday essentials also available. Weekend offers and online ordering add convenience, though delivery timing is the main caution.
Reputation Score
3.9
★★★★☆
429 ratings
Source: Google Maps
The Good Stuff
Fresh fish
One customer specifically reports finding fresh fish alongside good fruit.
Everyday range
The small outlet covers many necessary daily items, including cooking, cleaning and household needs.
Fast billing
A review says the cashiers handled a busy crowd quickly and smoothly.
Clean layout
One customer found the shop clean, well-organized and stocked with essentials.
Weekend offers
Customers mention good promotions, including special offers during weekends.
Tips for a Better Visit
Confirm timing. Ask for the delivery window before paying; one customer was not told it would take two hours.
Avoid urgency. Allow plenty of extra time for delivery, especially on Sundays when waits may reach four hours.
Ask fish wait. Ask the fish counter about the queue first; one shopper waited and left without buying.
Check dates. Check expiry dates on packaged goods before leaving, as one review reports expired items being sold.
Expect congestion. Plan for a compact, sometimes congested shop rather than a spacious supermarket.
Verify app orders. If ordering through the app, recheck quantities and substitutions rather than assuming the exact items will arrive.
Plan the visit
Practical details
15 10B St
Al Karama - Sheikh Hamdan Colony, Dubai
| Mon | 7:00 AM – 12:30 AM |
| Tue | 7:00 AM – 12:30 AM |
| Wed | 7:00 AM – 12:30 AM |
| Thu | 7:00 AM – 12:30 AM |
| Fri | 7:00 AM – 12:30 AM |
| Sat | 7:00 AM – 12:30 AM |
| Sun | 7:00 AM – 12:30 AM |
Popular Mentions
Crabs
A customer was pleased to find crabs after searching unsuccessfully at other supermarkets nearby.
Gasket of the cooker
The supermarket has also been used for a small household replacement item: a cooker gasket.
Home delivery within 30 minutes
An older review says the Pasons app can be used to order groceries for home delivery.
Common Concerns
Slow delivery
Recent reviews describe routine delivery waits of around two hours, reaching four hours on Sundays.
Fish delays
The fish counter is repeatedly criticised for long waits, with some customers leaving without buying.
Complaint handling
One delivery complaint alleges the manager disputed the account and ended the phone call.
Price concerns
A customer considered the fresh-food prices expensive compared with other supermarkets.
Crowded space
The outlet is described as smaller and more congested than other Pasons supermarkets.
DXB
LOCAL
LOCAL
The Bottom Line
Pasons Supermarket in Al Karama is a compact neighbourhood shop for everyday groceries, with reviews especially pointing to fresh vegetables and fruits. Shoppers also mention fresh fish, crabs when available, household basics, and useful extras such as a cooker gasket. Weekend offers and reasonable prices are recurring positives, though one reviewer found fresh-food prices expensive compared with other supermarkets.
The in-store experience can be pleasantly efficient: one review says cashiers handled a crowd “very fast and smoothly,” while another describes the shop as clean and well-organized. It is still a small outlet, and a customer found it congested. Fish is the less dependable department.
Several dated reviews describe waiting 30 to 45 minutes for cutting or service, with some customers leaving without buying; another complaint alleges formalin, though that claim is a single customer report and not independently verified. Home delivery is available, and older reviews describe 30-minute arrivals, but recent experiences are much less reassuring. Regular customers report roughly two-hour waits, up to four hours on Sundays, and one order arriving after three hours.
Confirm the delivery window before paying and avoid relying on it for urgent groceries. For an in-person visit, check dates on packaged goods and ask about the fish queue first.