Grocery range
Reviews say the store carries almost every grocery item, making it useful for regular shopping.
Pasons Supermarket - France Cluster, International City
International City
Pasons Supermarket is a neighbourhood supermarket in France Cluster, International City, where you can pick up everyday groceries, fresh produce and butcher-counter items. Reviews highlight its broad grocery selection, weekly promotions and some notably helpful staff, while delivery reliability and product freshness deserve closer attention.
Reputation Score
3.7
★★★★☆
152 ratings
Source: Google Maps
The Good Stuff
Butchery service
A review praises the butchery team for meticulous meat cleaning, despite noting slightly higher costs.
Helpful staff
One customer found the whole staff kind and helpful, offering a more positive in-store experience.
Fresh produce
Customers mention fresh fruits and vegetables as part of the store’s useful grocery offering.
Weekly promotions
A review recommends checking the weekly product promotions before shopping.
Walkable access
The store is described as easy to reach on foot from the France and Spain clusters.
Tips for a Better Visit
Allow extra time. If ordering delivery, avoid time-sensitive plans: one customer waited over two hours despite a 45-minute estimate.
Confirm minimums. Before ordering, ask about the minimum needed for free delivery, since one customer said it was not clearly communicated.
Check freshness. Inspect meat, fish, chicken and nuts before buying, given repeated reports of smells, rancidity and bitterness.
Compare prices. Compare your basket with nearby markets, as shoppers have described this branch as expensive despite occasional offers.
Walk if practical. If parking is inconvenient, the store is reported to be accessible on foot from the France and Spain clusters.
Plan the visit
Practical details
France P13
Warsan First - France Cluster, Dubai
| Mon | 7:00 AM – 1:00 AM |
| Tue | 7:00 AM – 1:00 AM |
| Wed | 7:00 AM – 1:00 AM |
| Thu | 7:00 AM – 1:00 AM |
| Fri | 7:00 AM – 1:00 AM |
| Sat | 7:00 AM – 1:00 AM |
| Sun | 7:00 AM – 1:00 AM |
Popular Mentions
Butchery section
The butchery section is noted for careful meat cleaning, though the review says it can cost slightly more.
Mixed nuts
Mixed nuts were mentioned in a complaint about spoilage and rancidity, so inspect this item carefully.
Pistachio nuts
A later purchase of pistachio nuts was reported to include burnt and bitter pieces.
Home delivery service
Home delivery is available, but multiple reviews describe substantial delays and weak order communication.
Common Concerns
Slow delivery
Several customers report delivery taking more than two hours, sometimes far beyond the stated estimate.
Freshness concerns
Reviews report strong smells from meat, fish and chicken, with concerns that some items were not fresh.
Nut quality
One customer found mixed nuts spoiled and rancid, then reported burnt, bitter pistachios on a later visit.
Poor communication
Customers describe unanswered calls, ignored WhatsApp messages and limited updates about delayed orders.
Price concerns
Some shoppers consider the supermarket expensive compared with other markets and also report limited parking.
DXB
LOCAL
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The Bottom Line
Pasons Supermarket is a convenient grocery stop in France Cluster, International City, particularly if you need a broad everyday selection in one visit. Reviews mention groceries, fresh fruits and vegetables, a butchery counter and home delivery. Weekly promotions are also worth checking before you shop.
The in-store experience is inconsistent but can be genuinely friendly. Several customers describe helpful, welcoming employees, while others report a cashier or merchandiser who did not greet them or listen properly. The butchery receives praise for careful meat cleaning, although another customer complained about being left waiting while the butcher served others.
Prices divide opinion. Some regular shoppers like the offers and consider the pricing reasonable; others find the branch expensive compared with nearby markets. Parking is also described as limited, though one review says the shop is easy to reach on foot from the France and Spain clusters.
Delivery is the biggest caution. 5 to more than two hours, unanswered calls and WhatsApp messages, missing updates, cancelled orders and even an incorrect promotional item. Use delivery only when you have plenty of time, confirm the minimum order for free delivery first, and check fresh items such as chicken, fish, meat and nuts before taking them home.