Boarding updates
Boarding customers commonly receive daily videos, including updates on eating, playtime and comfort during longer stays.
Al Quoz
Paws and Whiskers Pets Nursery is a pet supply store in Al Quoz that also handles grooming, boarding and dog training. Reviews often highlight careful boarding updates, skilled cuts for dogs and cats, and a useful selection of pet food such as Virbac HPM premium food.
Source: Google Maps
Boarding customers commonly receive daily videos, including updates on eating, playtime and comfort during longer stays.
Several reviews describe patient handling, including a nervous dog that relaxed during grooming and came home freshly cleaned.
A dog grooming review says the requested face and feet trim was delivered, with fur left at the desired length.
The cattery was described as clean, stocked with toys and allowing cats out of their rooms once a day.
A long-term customer says the reception team accommodates last-minute bookings, which can help with urgent grooming appointments.
One review specifically mentions Virbac HPM premium food being available at competitive prices.
Request updates. If boarding, ask whether daily videos are included; multiple owners found them reassuring during trips and long stays.
Ask about noise. For cats, ask how grooming is separated or kept calm, since one visit involved loud music, mixed animals and a loud dryer.
Clarify playtime. Before booking dog boarding, ask exactly what exercise and play involve; one review describes walking around a tiled room without equipment.
Plan drop-off. If carrying a pet carrier upstairs is difficult, ask whether collection from reception is available.
Plan the visit
| Mon | 7:00 AM – 6:00 PM |
| Tue | 7:00 AM – 6:00 PM |
| Wed | 7:00 AM – 6:00 PM |
| Thu | 7:00 AM – 6:00 PM |
| Fri | 7:00 AM – 6:00 PM |
| Sat | 7:00 AM – 6:00 PM |
| Sun | 7:00 AM – 6:00 PM |
Boarding reviews cover dogs and cats, with many customers mentioning care, feeding routines and video updates while away.
One long-term customer says the pet taxi service is reliable and arrives on time.
One boarding review says the dog area is mainly a large tiled room, without active play or obstacle equipment.
The same boarding review says rooms are not equipped with cameras, so live room monitoring is unavailable.
A cat owner reported loud music, dogs and cats together, and a very loud hairdryer that left the cat distressed.
Some reviewers say grooming instructions were not followed, including unwanted shaving or a badly trimmed cat tail.
One owner reported their dog returned more aggressive and worried after a week of training, followed by difficulty getting an explanation.
The Bottom Line
Paws and Whiskers Pets Nursery in Al Quoz is used for more than buying pet supplies: customers book dog and cat grooming, pet boarding and dog training here. Grooming is the strongest recurring theme, with reviews describing careful work on nervous dogs, neat Shih Tzu cuts and cats coming home clean and fluffy. Boarding customers also regularly mention daily videos, including updates on meals, play and comfort during stays ranging from 10 days to several months.
The boarding experience is not completely uniform. Some owners describe clean, spacious areas and cats being allowed out once a day, while one dog-boarding review found the facilities limited to a tiled room without active play, obstacle equipment or room cameras. Ask what exercise and monitoring look like before committing to a longer stay.
The shop also carries Virbac HPM premium food, and reviews mention competitive pricing, though no exact prices are provided. Grooming deserves a little extra checking, especially for cats. One reviewer reported a loud, stressful room and frighteningly noisy drying equipment; others reported cuts that did not match their instructions.
Show a reference photo, confirm the length and ask how anxious pets are handled. The reception team is reported to accept phone or WhatsApp bookings, including some last-minute appointments.